Underwriter - Level 3

Dulibaninsurance; Welland; On-site; CAD 55,000 - 75,000; Full time

Job summary

Duliban Insurance is seeking a Level 3 Underwriter to join their award-winning Dream Team. The role involves managing policy renewals, ensuring compliance with underwriting standards, and providing administrative support. As part of the team, you'll receive comprehensive benefits and opportunities for professional growth.

Benefits

Medical, dental, and vision coverage

Health spending account

RRSP and DPSP Plan

Paid time off to volunteer

Training and development opportunities

Qualifications

• Minimum of 2-3 years of experience in insurance underwriting or a related field.
• Completion of a high school diploma or equivalent.
• Proficient in the use of Microsoft Office.

Responsibilities

• Manage renewals of insurance policies, re-market policies, and ensure accuracy of documentation.
• Audit insurance applications and coordinate with internal teams for policy handling.
• Provide administrative support and training for new staff.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Attention to detail

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Welland East, Canada | Posted on 06/19/2025

Are you looking for an opportunity to develop a professional career in a growing industry? We have an incredible opportunity for you!

At Duliban Insurance, we are not your average insurance broker – when you join the Duliban Dream Team, you become part of something bigger. Our tenets of honesty, integrity, and hard work inform everything we do – from our innovative technological approach to our commitment to the communities we serve, we drive for excellence while maintaining our homegrown roots. Join our award-winning Dream Team and grow with us!

The Opportunity

The Level 3 Underwriter is responsible for completing insurance underwriting processes, with a strong focus on accuracy, compliance, and operational efficiency. This position proactively manages renewals with premium increases, re-markets canceled policies, oversees the administration of farm and commercial policy applications, and regularly audits policy documentation to ensure accuracy.

Primary Responsibilities

• Proactively shop and re-market insurance policies experiencing premium increases before renewal, ensuring competitive solutions using the Applied Rating System (ARS) and Late Renewal List.

• Process insurance documentation efficiently, including Commercial lines applications, ensuring accuracy and timely submission via appropriate portals.

• Manage and support special insurance company campaigns and portfolio transfers, including related company portal transitions; act as a point of contact for team inquiries.

• Re-shop and reissue policies canceled due to non-payment or non-renewal, offering timely alternatives to maintain client coverage.

• Provide administrative support for farm and commercial insurance policy applications, ensuring completeness and alignment with underwriting guidelines.

• Conduct audits of insurance policy applications, including portal submissions, identifying and correcting errors or omissions prior to policy binding.

• Coordinate courier needs as required.

• Triage emails from shared inboxes, including Hometown and Billing, ensuring timely responses and appropriate routing.

• Assist with complex applications, portal issues, and training for new or existing staff.

• Collaborate effectively with other internal teams to ensure seamless policy handling and an exceptional client experience.

• Ensure compliance with internal procedures, underwriting standards, and documentation protocols.

• Participate in continuous learning to stay current on insurance products, systems, and best practices.

• Perform all other related duties as assigned with a high level of integrity and professionalism.

Requirements

Preferred Skills & Qualifications

• Excellent interpersonal and communication skills

• Work well within a team and independently

• Strong organizational skills and attention to detail

• Strong problem-solving skills

• Ability to multi-task and prioritize work

• Patient, enthusiastic, and dedicated

• Completion of a high school diploma or equivalent

• Minimum of 2-3 years of experience in insurance underwriting or a related field

• Proficient in the use of Microsoft Office

TheCompany

Duliban Insurance Brokers is an award-winning thirdgeneration brokerage that has been consistently named a top insuranceworkplace, winner of Brokerage of the Year (2019), and Lincoln’s Business ofthe Year (2022). With offices across Niagara and Haldimand, our team pridesitself on helping clients find simple, affordable solutions to all their auto,home, business and farm insurance needs.

As a valued Dream Team Member, you receive:

• A benefit package including medical, dental and vision coverage

• A health spending account to use at your discretion

• RRSP and DPSP Plan

• Paid time off to volunteer in the community

• Training and development opportunities

Become a valued member of the Duliban Dream Team and work alongside dedicated, motivated individuals committed to the communities we serve. Come and join us!