Underwriter - Level 3

Duliban Insurance Brokers; Welland; On-site; CAD 60,000 - 80,000; Full time

Job summary

Duliban Insurance Brokers is seeking a Level 3 Underwriter to join their Dream Team. This role focuses on insurance underwriting processes, ensuring accuracy, compliance, and operational efficiency. Responsibilities include managing renewals, processing documentation, and auditing policy applications. Join an award-winning brokerage committed to community service and personal growth.

Benefits

Competitive compensation

Medical, dental, and vision coverage

Health spending account

RRSP and DPSP Plan

Paid time off to volunteer

Training and development opportunities

Qualifications

• Minimum of 2-3 years of experience in insurance underwriting or a related field.
• Proficient computer skills and ability to multitask.

Responsibilities

• Manage and support special insurance company campaigns and portfolio transfers.
• Conduct audits of insurance policy applications.
• Provide administrative support for farm and commercial insurance policy applications.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Are you looking for an opportunity to develop a professional career in a growing industry? We have an incredible opportunity for you!

At Duliban Insurance, we are not your average insurance broker – when you join the Duliban Dream Team, you become part of something bigger. Our tenets of honesty, integrity, and hard work inform everything we do – from our innovative technological approach to our commitment to the communities we serve, we drive for excellence while maintaining our homegrown roots. Join our award-winning Dream Team and grow with us!

The Opportunity

The Level 3 Underwriter is responsible for completing insurance underwriting processes, with a strong focus on accuracy, compliance, and operational efficiency. This position proactively manages renewals with premium increases, re-markets canceled policies, oversees the administration of farm and commercial policy applications, and regularly audits policy documentation to ensure accuracy.

Primary Responsibilities

• Proactively shop and re-market insurance policies experiencing premium increases before renewal, ensuring competitive solutions using the Applied Rating System (ARS) and Late Renewal List.
• Process insurance documentation efficiently, including Commercial lines applications, ensuring accuracy and timely submission via appropriate portals.
• Manage and support special insurance company campaigns and portfolio transfers, including related company portal transitions; act as a point of contact for team inquiries.
• Re-shop and reissue policies canceled due to non-payment or non-renewal, offering timely alternatives to maintain client coverage.
• Provide administrative support for farm and commercial insurance policy applications, ensuring completeness and alignment with underwriting guidelines.
• Conduct audits of insurance policy applications, including portal submissions, identifying and correcting errors or omissions prior to policy binding.
• Coordinate courier needs as required.
• Triage emails from shared inboxes, including Hometown and Billing, ensuring timely responses and appropriate routing.
• Assist with complex applications, portal issues, and training for new or existing staff.
• Collaborate effectively with other internal teams to ensure seamless policy handling and an exceptional client experience.
• Ensure compliance with internal procedures, underwriting standards, and documentation protocols.
• Participate in continuous learning to stay current on insurance products, systems, and best practices.
• Perform all other related duties as assigned with a high level of integrity and professionalism.



Requirements

Preferred Skills & Qualifications

• Excellent interpersonal and communication skills
• Work well within a team and independently
• Strong organizational skills and attention to detail
• Proficient computer skills
• Strong problem-solving skills
• Ability to multi-task and prioritize work
• Patient, enthusiastic, and dedicated
• Completion of a high school diploma or equivalent
• Minimum of 2-3 years of experience in insurance underwriting or a related field
• Proficient in the use of Microsoft Office



Benefits

The Company

Duliban Insurance Brokers is an award-winning third generation brokerage that has been consistently named a top insurance workplace, winner of Brokerage of the Year (2019), and Lincoln’s Business of the Year (2022). With offices across Niagara and Haldimand, our team prides itself on helping clients find simple, affordable solutions to all their auto, home, business and farm insurance needs.

As a valued Dream Team Member, you receive:

• Competitive compensation
• A benefit package including medical, dental and vision coverage
• A health spending account to use at your discretion
• RRSP and DPSP Plan
• Paid time off to volunteer in the community
• Training and development opportunities

Become a valued member of the Duliban Dream Team and work alongside dedicated, motivated individuals committed to the communities we serve. Come and join us!