Undergraduate Academic Success Advisor

Laurentian University; Greater Sudbury; On-site; CAD 61,000 - 70,000; Full time

Job summary

Laurentian University is seeking a Student Success Advisor in the Office of Student Success to provide academic advising on campus and online. The role supports degree progress, program exploration, transfer credits, appeals, and policy navigation for undergraduate students.

The position is a Full-Time Temporary Appointment until April 30, 2027, paying $44.34–$50.82 per hour. Applicants must be bilingual (French and English) and have NACADA training or willingness to travel.

Qualifications

• Master’s degree in Social Sciences or related field.
• 1–3 years of directly related advising experience.
• NACADA training is required/and or must be willing to travel for training.
• Strong initiative and problem- solving skills are essential for the position
• Advising students about progression requirements for a diverse selection of programs;
• A thorough understanding of the developmental approach to student success advising;
• Demonstrated oral and written communication skills;
• Demonstrated sensitivity to cross-cultural issues;
• An understanding of the tri-cultural nature of Laurentian University;
• Demonstrate a high degree of analytical thinking, and attention to detail;
• A working knowledge of the Student Records database;
• Good interpersonal skills and ability to work in harmony with staff and students;
• Ability to work in a dynamic environment;
• A strong work ethic and willingness to take initiative to solve problems and learn new tasks;
• Demonstrated experience working with confidential and sensitive matters; and
• Ability to work fluently (verbal and written) in both official languages, French and English, is required.

Responsibilities

• Provide prescriptive and developmental advising to undergraduate students on campus and online.
• Develop and present academic advising and registration sessions to new students including teaching students how to evaluate degree progress.
• Promote programing at university events.
• Provide support to students who are completing academic support programs.
• Schedule check-ins with students to ensure participation in the program.
• Conduct regular evaluations of academic advantage, Introduction to University Studies, Early warning programming etc.
• Academic Advocacy for students.
• Support students in the Appeals Process and participate in Academic Awards and Regulations process.
• Support students regarding transfer credits and admission requirements.
• Liaise with faculty and staff to advocate on behalf of students.
• Maintain advising records and confidential student evaluation records.
• Provide programing data including specific student demographics to relevant university departments to provide better service to students.
• Create and administer surveys and feedback questionnaires.
• Remain current of university policies and procedures and current practices in the Academic Advising field.
• Act as a resource to Deans, Associate Deans and faculty program coordinators on matters related to undergraduate education, students, and issues where precedents and best practices are relevant.
• Scrutinize documents such as the Senate minutes for changes that relate to student degree progression.
• Participate in regular departmental, team, and other meetings and committees, projects and initiatives to share information, address student issues/concerns, formulate goals, plan joint work workshops/events/etc.
• Maintain professional development through membership and active participation in relevant organizations (e.g. NACADA, CACUSS).Applies a continually evolving understanding of both the breadth and boundaries of their authority in relation to their duties.
• Maintain, or committed to creating, an equitable diverse and inclusive working environment.

Skills

Advising experience

Communication skills

Bilingual English/French

Analytical thinking

Interpersonal skills

Problem solving

Cross-cultural sensitivity

Student Records system

Initiative

Team collaboration

Education

Master’s degree in Social Sciences or related field

Tools

Student Records database

Job description

Laurentian University is seeking a Student Success Advisor in the Office of Student Success to provide academic advising on campus and online. The role supports degree progress, program exploration, transfer credits, appeals, and policy navigation for undergraduate students.

The position is a Full-Time Temporary Appointment until April 30, 2027, paying $44.34–$50.82 per hour. Applicants must be bilingual (French and English) and have NACADA training or willingness to travel.