Trust Banking Officer

SGGG-FSI; Toronto; Hybrid; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Award-winning open door culture

Flexible work arrangements

Remote work

Medical, dental and vision coverage +/

RRSP Matching

Parental Leave top up

Team lunches and events

Professional learning and development

Milestone recognition program

Job summary

SGGG-FSI in Toronto seeks a detail‑oriented Trust Banking Officer to support back‑office fund administration by making wire payments, processing EFTs, and reconciling account statements. The successful candidate will have an interest in financial services, strong communication skills, and experience using Microsoft Excel, with a teamwork‑ and client‑service‑oriented mindset.

This is an entry‑level role reporting to the Manager, Trust Banking Officer, and not an accounting or finance stream

Qualifications

• High school diploma or higher
• One year of professional experience in financial services (e.g. Bank Teller).
• OR transferable work experience (e.g. Accounts Payable/Receivable).
• Reliability and attention to detail
• Thrives in a fast-paced environment, with strong time management skills
• Ability to handle repetitive tasks and meet multiple daily deadlines
• Strong sense of accountability
• Proficiency with Excel and simple math calculations
• Efficient communication, teamwork and customer service skills

Responsibilities

• Making wire payments, processing EFTs, preparing and issuing cheques for: invoice or trade processing and other payments
• Preparing and confirming Fundserv (N$M) payments are processed successfully
• Producing and delivering daily settlement reports to clients
• Reconciling trust account statements, investigating and following up on breaks
• Providing back-office support to investment fund managers
• Any other reasonable duties as required by management/leadership

Job description

About Us

SGGG Fund Services is Canada’s largest independent administrator of alternative funds with over $120 billion (CAD) under administration. Using Diamond, our proprietary fund administration software, SGGG-FSI’s over 400 employees provide full-service fund administration to clients from our headquarters in Toronto and affiliate offices in Cayman, the United States, and India. Our vision is to be the first choice for fund administration.

We have repeatedly earned Top Hedge Fund Administrator at the Canadian Hedge Fund Awards, and have been named to several national Great Place to Work lists.

Office Location & Hybrid Model

• Our office is in downtown Toronto, a 5-minute walk from Union Station.
• We embrace a flexible hybrid work model, with teams in 2 times per month.

About The Role

We are seeking a detail-oriented and organized Trust Banking Officer to join our team. Reporting to the Manager, Trust Banking Officer, this entry-level role supports involves providing back-office administration and support to investment fund managers by making wire payments, processing EFTs, and reconciling account statements.

The successful candidate will have an interest in financial services, strong communication skills, experience using Microsoft Excel, and shares the values of teamwork and customer service.

Please note, this is not an accounting or finance stream role.

What You’ll Do

• Making wire payments, processing EFTs, preparing and issuing cheques for: invoice or trade processing and other payments
• Preparing and confirming Fundserv (N$M) payments are processed successfully
• Producing and delivering daily settlement reports to clients
• Reconciling trust account statements, investigating and following up on breaks
• Providing back-office support to investment fund managers
• Any other reasonable duties as required by management/leadership

What You’ll Bring

Must-Haves / Required

• High school diploma or higher
• OR one year of professional experience in financial services (e.g. Bank Teller).
• OR transferable work experience (e.g. Accounts Payable/Receivable).
• Reliability and attention to detail
• Thrives in a fast-paced environment, with strong time management skills
• Ability to handle repetitive tasks and meet multiple daily deadlines
• Strong sense of accountability
• Proficiency with Excel and simple math calculations
• Efficient communication, teamwork and customer service skills

Nice-to-Haves / Assets

• Prior experience with Fundserv
• Prior experience in trade settlements and/or clearing

You Should Embody

• Integrity: Demonstrates sound judgment, transparency, and ethical decision‑making in all interactions.
• Leadership: Takes initiative and drives outcomes with accountability and ownership.
• Focus: Prioritize effectively, manage time well, and consistently deliver on key objectives.
• Passion: Bring energy and commitment to their work, with a strong drive for excellence and continuous improvement.
• Teamwork: Collaborate openly and contributes to a respectful and high-performing team environment.

What We Offer

This position offers a salary range of $55,000-60,0000, with a discretionary bonus.

• An award-winning open door culture with a collaborative & inclusive team
• Committed to flexible work arrangements, with heavily weighted remote work
• Comprehensive medical, dental and vision coverage + Lifestyle and/or Health Spending Accounts
• RRSP Matching that increases with tenure
• Parental Leave top up program
• Team connection through quarterly team lunches, bi-annual company wide events, sport and charity initiatives
• Support for professional learning and development
• Milestone recognition program

Application Information

• Number of positions: 2
• This is a new headcount, and we are actively recruiting for it.

• We use AI-enabled tools to sort applications based on job-related criteria. A human decides who moves forward. Some AI proctored tests may also be scored with AI; Trained staff review the scores before any decision is made.

IDEA & Accommodations (AODA)

SGGG-FSI supports a workplace that respects inclusion, diversity, equity and accessibility (IDEA). We appreciate the unique perspectives and experiences each of our employees bring to the job, and our success is underpinned by their contributions to our culture and our values.

SGGG-FSI welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Recruitment Process

• Online Assessment: Shortlisted candidates may need to complete a role‑based assessment.
• HR Screening: Virtual screening interview with our HR team.
• Manager Interview: Role‑specific interview held either virtually or in person.
• Decision: Decision communicated and updates provided at each stage.