Trust Associate, Scotiatrust - Montreal, QC

Scotia Wealth Management; Montreal (administrative region); On-site; CAD 48,000 - 64,000; Full time

Job summary

Scotia Wealth Management is seeking a Trust Associate to support a Trust Officer and a portfolio of complex accounts. You will ensure proactive client service, accurate account administration, and timely reporting for clients, beneficiaries and Co‑Trustees.

In addition to French, fluency in English is required. The role emphasizes risk awareness, regulatory adherence, and process improvement in a dynamic wealth-management environment.

Qualifications

• Proven track record of delivering best-in-class client service.
• Ability to learn new concepts and apply them to daily tasks.
• Strong interpersonal and verbal communication skills.
• Excellent time-management and multi-tasking abilities.
• High School Diploma or equivalent required.
• Enrollment in Financial Industry courses encouraged.
• CSC, IFIC, STEP Canada, ICB certifications are valued.
• Working knowledge of asset management and administrative procedures.
• Strong PC skills and basic Trust accounting understanding.

Responsibilities

• Assist the Trust Officer with client experience and account administration for high net worth clients.
• Provide back-up support by maintaining knowledge of accounts and responding to client needs in a timely manner.
• Monitor cash positions, prepare accounting entries, and assist with fee calculations.
• Assemble asset information for new accounts and maintain client records and diaries.
• Draft routine correspondence and documentation for internal oversight groups.

Skills

Proactive client experience

Interpersonal skills

Verbal communication

Time management

Multi-tasking

PC skills

Learning aptitude

Education

High School Diploma

Enrolment in Financial Industry courses

CSC

IFIC

STEP Canada

ICB

Tools

Asset management knowledge

Job description

Trust Associate – Scotia Wealth Management Office

As a Trust Associate in a Scotia Wealth Management Office, you provide proactive administrative and client service support to a Trust Officer and their account portfolio of varying size and complexity with day‑to‑day management, oversight and account administration for client, beneficiary and Co‑Trustee relationships.

Responsibilities

• Assist the Trust Officer with providing a best‑in‑class, proactive and personalized client experience to high net worth clients and beneficiaries, exemplified by timely and accurate account administration coupled with demonstrated technical expertise, personal integrity and an ability to respond to stated and unstated client needs and concerns.
• Provide effective back‑up in the absence of the Trust Officer by demonstrating a detailed knowledge of the accounts and responding to the client and beneficiary needs in a timely manner, referring matters to other resources where appropriate.
• Maintain daily surveillance over cash positions and provide reports for any cash positions that require remedial attention; create and enter accurate and timely accounting entries for payments to third parties, realization of assets, fee collection, and refer all unusual items for further action as required; prepare detailed fee calculations in Estate and Trust accounts in accordance with fee agreements or local judicial/industry practice.
• Assemble information regarding assets in new accounts (including research into the tax costs) and ensure the preparation of the opening inventory/Record of Trust; set up client and asset information on the Trust, including the creation and maintenance of diaries to provide for such matters as fixed remittances, fee processing, investment reviews and statement production.
• Prepare routine correspondence and documentation, including drafting documentation in respect of matters that policy requires be submitted to the appropriate internal oversight groups concerning beneficiary/court approval of fees and statements.
• Champion a customer‑focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions.
• Ensure thorough knowledge of, and strict adherence to, the Bank’s Global Sales Practices.
• Actively pursue effective and efficient operations of your respective areas, while ensuring the adequacy, adherence to and effectiveness of day‑to‑day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Champion a high‑performance environment and contribute to an inclusive work environment.

Qualifications & Skills

• Proactive with a proven track record of providing a best‑in‑class client experience.
• Proven aptitude to learn new concepts and readily apply them to day‑to‑day tasks.
• Strong interpersonal and verbal communication skills.
• Strong time‑management skills and a proven ability to multi‑task.
• High School Diploma.
• Enrolment in Financial Industry courses.
• CSC, IFIC, STEP Canada, ICB.
• Working knowledge of asset management and administrative procedures.
• Strong PC skills.
• Basic knowledge of Trust Accounting principles.

In addition to French, the successful candidate must also have sufficient knowledge of English.

Location: Canada: Quebec: Montreal

We are committed to providing accommodation—including an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology—during the recruitment and selection process. If you require accommodation, please let our Recruitment team know.