Trust Administrator

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Wellbeing support

Defined benefit pension

Job summary

Canadian Imperial Bank of Commerce (CIBC) in Toronto is seeking a Trust Administrator to support a Trust Officer and manage a portfolio in the Toronto branch. Responsibilities include opening accounts, handling correspondence, maintaining records, and processing remittances with accurate asset management and AML compliance.

The role offers a blend of on-site and remote work, with details discussed at interview.

Qualifications

• Enrolled or willing to enroll in STEP CETA1 Foundations & Trust Administration or STEP Estate & Trust related courses, as well as CIRO-ID.
• Knowledge of AML and trust account processes; ability to maintain accurate client records and documentation.

Responsibilities

• Assist a Trust Officer and support administration of a portfolio.
• Open new accounts and prepare initial correspondence; maintain up-to-date account information.
• Process remittances and assist with asset and liability statements, fee collection, and daily transactions.

Skills

Analytical Thinking

Cash Flow Analysis

Client Service

Customer Experience

Investment Portfolios

Post-Sales Support

Product Knowledge

Transaction Banking

Education

STEP CETA1 Foundations & Trust Administration

CIRO-ID Certification

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Trust Administrator will assist a Trust Officer and will support the administration of a portfolio in the Toronto branch by accurately opening new accounts, preparing initial correspondence, maintaining up-to-date account information, and ensuring timely processing of remittances. Your responsibilities will include assisting with asset and liability statements, client accounting, fee collection, daily transaction processing, and comprehensive asset management such as collection, consolidation, reconciliation, and in-kind transfers. You'll also be minimizing overdrafts, updating asset values and cost bases, and strictly adhering to all CIBC processes and policies to ensure efficient and compliant trust account management. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Client engagement – Develop and maintain professional client relationships.
• Interact regularly with Clients, Beneficiaries, Lawyers, Accountants, and Financial Planners to discuss account administration.
• Collaboration/Projects – Preliminary research for inquiries received; Investigations and participating in intra and inter-departmental meetings as requested; Participation on committees is encouraged.
• Annual Projects including preparing QI Documents for signature of the Executive Trust Officer; Preparing Annual Review Packages for files; Updating CLIPs; ensuring AML documentation in file and on TOPS.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do. You’re a certified professional. You have enrolled or are willing to enroll in STEP CETA1: Foundations & Trust Administration or any CSI and/or STEP Estate & Trust related courses as well as the Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID). You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference. You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others. You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

• competitive salary
• incentive pay
• banking benefits
• a benefits program*
• defined benefit pension plan*
• an employee share purchase plan
• a vacation offering
• wellbeing support
• MomentMakers, our social, points-based recognition program

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-81 Bay, 11th Floor

Employment Type Regular

Weekly Hours 37.5

Skills Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience (CX), Investment Portfolios, Post-Sales Support, Product Knowledge, Transaction Banking

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.