Truck Driver and Delivery Coordinator

Force Inspection Services; Kelowna; Sur place; CAD 34 000 - 39 000; Plein temps

Résumé du poste

Kelowna Gospel Mission is seeking a Retail and Delivery Coordinator to support donor relations and provide outstanding guest experiences. The role involves driving a 1-ton cube truck to collect and deliver donations, maintaining inventory, and assisting volunteers in a fast-paced environment.

You will engage donors with empathy, manage paperwork, and ensure smooth operations at the Kelowna site. This is a full-time on-site position requiring lifting and a clean driving record.

Qualifications

• Minimum of one year of retail and customer service experience.
• Ability to operate a box truck/van with a clean driver's abstract.
• Must be able to lift 150 lbs assisted and up to 50 lbs regularly.
• Provide outstanding internal and external guest experience with strong listening, diplomacy and sensitivity.
• Fast-paced environment with ability to multitask and prioritize, plus good judgement and conflict resolution.

Responsabilités

• Drive a 1-ton cube truck to pick up and deliver goods, including furniture.
• Provide excellent in-person and phone guest experiences with donors and guests.
• Respond to inquiries from donors, clients, guests, and partners; offer solutions.
• Collect donations from residential, commercial and donor locations.
• Maintain accurate inventory and tagging for checkout and donations.
• Support the organization-donor relationships and share information as needed.
• Follow itineraries and manage paperwork and inventories.

Connaissances

Box truck operation

Customer service

Donor relations

Multi-tasking

Conflict resolution

Microsoft Office

Outils

Microsoft Office Suite

Description du poste

• Location 770 Finns Rd,Kelowna, BC, V1X 5B5,Canada
• Base Pay $25.63 / Hour
• Job Category Retail and Delivery Coordinator, Truck Driver

Contact information

• Name People and Culture - Recruitment
• Phone [phone]

Description

Position Summary

Kelowna's Gospel Mission (KGM) is a faith - based, non - profit organization walking alongside individuals experiencing homelessness and housing instability. We believe every person is on a journey toward wholeness and deserves to be met with dignity, compassion, and respect. Our work is housing - oriented and focuses on supporting people as they move toward safe, stable housing and greater wellbeing. We serve people of all backgrounds and identities, offering care that is person - centred and grounded in the belief that hope and change are possible for everyone. Discover more about our mission and impact at www.kelownagospelmission.ca

KGM is seeking a Retail and Delivery Coordinator to join our rapidly growing team. The successful candidate will support donor relations through relationship and trust building, providing excellent guest service experiences.

Key Responsibilities

• Working as a driver on a 1-ton cube truck to pick up and deliver goods, including furniture
• Be personable, able to relate to donors and show genuine interest in donor's interests.Provideexcellent in-person and phone guest experience
• Respondto inquiries and requests from donors, clients,guests, and community partners knowledgeably and professionally.Provideproblem-solving solutions when necessary
• Collect donations from residential, individual, commercial and donor homes and facilities
• Maintainaccurateinventory and tagged appropriately for checkout
• Continue toseek out andenhancethe relationship between the organization and the donors
• Following itineraries, keeping track ofpaperworkand managing inventories
• Deposit cash safely at KGM's head office to the Finance Department
• Answer On-Site Donations door to receive donations from guests,assistingguests with moving/unloading products when necessary
• Responsible forpickupand deliveryof donations and warehouse operations
• Provide volunteers with support and a safe environment while ensuring they can work effectively
• Provide a non-judgmental supportive environment to promote growth and empowerment
• Performs other related tasks as required

Position Requirements

• Ability tooperatea box truck/vanwith a cleandriver'sabstract
• Minimum of one year of retail and customer service experience
• Must be able to lift 150 lbsassistedand up to 50 lbs regularly
• Provideoutstanding internal and externalguestexperience including excellent listening skills, diplomacy, andsensitivity
• High degree of comfort in a fast-paced environment,ability to multi-task and prioritizecoupled with excellent judgement and conflict resolution skills
• Working knowledge of Microsoft Office Suite products
• Exhibits cultural sensitivity and competenceina dynamic culturally diverse team
• This position is dependent on a Criminal Records Check (Vulnerable Sector)

This is a great opportunity to make a significant difference in the Kelowna community; we look forward to hearing from you!

Additional Information

• Work Schedule: What days will they work? Thursday, Friday, Saturday and Tuesday
• Work Schedule: Start Time and End Time 8 am to 4:30 pm