Troubleshooting and Repair Technician

SKF Group; Calgary; On-site; CAD 60,000 - 71,000; Full time

Job summary

A leading company in manufacturing is seeking a Troubleshooting & Repair Technician in Calgary, AB. This role involves analyzing product failures, providing technical support, and improving manufacturing efficiency. The ideal candidate has a post-secondary degree and experience in electronics or mechanical technology, with strong problem-solving and teamwork skills.

Benefits

Vacation, holidays, and sick days

Flexibility and occasional remote work

Comprehensive benefits package

Defined contribution plan with up to 6% match

Growth opportunities and tuition reimbursement

Qualifications

• 3-5 years as an Electronics/Electrical or Mechanical Technologist, or 5+ years in a technical leadership role.
• Knowledge of production methods, workflow, safety, quality control.
• Basic electronic, mechanical, and mechatronics knowledge.

Responsibilities

• Provide daily support to manufacturing team in troubleshooting and repairing issues.
• Perform root cause analysis and propose repairs for production issues.
• Manage preventive and corrective maintenance for troubleshooting equipment.

Skills

Planning

Communication

Problem-solving

Leadership

Organizational skills

Education

Post-secondary diploma/degree in Electronics or Mechanical discipline

Tools

Microsoft Office

Job description

Be among the first 25 applicants.

About SKF

SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!

Troubleshooting & Repair Technician

Location: Calgary, AB

Salary Range: $60,000.00 to $71,000.00

SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.

Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.

We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.

We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

Learn about SKF at www.skf.com.

Summary

To analyze product failures that have been placed into MRB, diagnose the issue, document and propose the repair. To provide a first point of contact to the production team for technical support and escalate obstacles or challenges as required.

Key Responsibilities

Troubleshooting

• Provide daily support to manufacturing team in troubleshooting, repairing, and solving issues with products.
• Work with Manufacturing, Supply Chain & Quality teams to maintain and report all quality concerns, defects, or process breakdowns, and contribute to solutions.
• Collaborate with Manufacturing, Process Engineering, and related departments to improve procedures, processes, and safety by identifying and utilizing lean methods to make manufacturing more efficient (e.g., reducing waste, 1-piece flow, 5S, lean tools).
• Perform Root Cause analysis & propose repairs for production issues.
• Organize & maintain the troubleshooting area at the 1034 Location.
• Perform other duties within skill level as required.

Customer Returns

• Troubleshoot customer returns.
• Create Failure analyses.
• Troubleshoot PCBA’s from warranty returns.
• Perform Root Cause analysis.

Safety

• Participate as a major contributor in fostering a safety-conscious culture within SKF.
• Educate and mentor new employees on safe work practices and observations.

Training

• Mentor and train employees on processes, procedures, production tools, etc.

Technical Support

• Provide technical production support to Engineering.
• Support new employees with technical training.
• Contribute to the improvement of work instructions to enhance safety.

Maintenance

• Manage Preventive and Corrective Maintenance for troubleshooting equipment.
• Ensure troubleshooting tools & equipment are in good working order per manufacturer’s recommendations and SKF’s requirements.

SKF CofC, EHS & QMS

• Perform all activities in compliance with SKF Code of Conduct, EHS policy, and Quality Management System.

Requirements

Skills: Strong planning skills, detail-oriented, excellent communication (oral and written), leadership, organizational skills, assertiveness, problem-solving, goal-driven, dynamic thinker.

Education: Post-secondary diploma/degree in Electronics or Mechanical discipline.

Experience: 3-5 years as an Electronics/Electrical or Mechanical Technologist, or 5+ years in a technical leadership role.

Knowledge: Production methods, workflow, safety, quality control, costs, ISO 9001:2015, proficiency in Microsoft Office, manufacturing tools & principles (Kaizen, Poka-Yoke, 5S, JIT, Takt time), and basic electronic, mechanical, and mechatronics knowledge.

What You’ll Love About SKF

• Rest and Relaxation: Vacation, holidays, sick days.
• Work/Life Balance: Flexibility and occasional remote work.
• Health and Wellness Benefits: Comprehensive benefits package.
• Invest in your Future: Defined contribution plan with up to 6% match.
• Much more! Growth opportunities, tuition reimbursement, employee assistance, life insurance, and more.

Reports to: Production Manager

Location: Calgary, AB

Job ID: 22160

SKF is an equal opportunity employer and values diversity. By applying, you acknowledge SKF's data privacy policies.