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Treatment Coordinator

Canadian Dental Services Corporation

Richmond Hill

On-site

CAD 30,000 - 60,000

Full time

Yesterday

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Job summary

Join a dynamic team at a well-established orthodontic practice in Richmond Hill as a Treatment Coordinator. This role involves engaging with patients, handling inquiries, and guiding them through treatment options while building lasting relationships in a supportive environment. Ideal for those with strong communication skills and a passion for customer service.

Benefits

Great team culture

Competitive pay

Flexible working hours

Qualifications

Strong communication and interpersonal skills.
Customer service and sales experience preferred.
Ability to manage multiple tasks effectively.

Responsibilities

Act as the first point of contact for patients.
Present treatment options clearly to patients.
Coordinate insurance information and respond to inquiries.

Skills

Communication

Customer Service

Sales

Organization

Interpersonal

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Description

Join a Fun, Fast-Paced Team in the World of Orthodontics!

Are you someone who thrives in a people-focused environment, enjoys creating memorable experiences for others, and has a knack for sales? Davis Orthodontics is growing, and we're looking for a motivated, outgoing individual to join our dynamic team!

Share This Job

Treatment Coordinator

Company: Davis Orthodontics

Location: Richmond Hill, ON

Type: Full-time

Description

Join a Fun, Fast-Paced Team in the World of Orthodontics!

Are you someone who thrives in a people-focused environment, enjoys creating memorable experiences for others, and has a knack for sales? Davis Orthodontics is growing, and we're looking for a motivated, outgoing individual to join our dynamic team!

About Us

Davis Orthodontics is a well-established, patient-centered orthodontic practice with multiple locations across the GTA. We’re known for our commitment to excellence, warm and welcoming environment, and our passionate team that goes above and beyond for every patient. With a reputation for clinical excellence and personalized care, our team is focused on delivering healthy, confident smiles while building lasting relationships with our patients and their families.

We are looking for someone who’s not only great with people but also has strong communication and sales skills. This is an exciting opportunity for someone who wants to grow their career in the healthcare field while making a meaningful impact on patients' lives.

What You’ll Be Doing

Act as the first point of contact for new and existing patients—whether by phone, email, or in person
Collect key information from new patient inquiries and guide them through the next steps
Present treatment and financial options to patients with confidence and clarity
Review contracts and payment plans with new patients and their families
Coordinate insurance information and respond to coverage inquiries
Handle payments and ensure all documentation is accurate and complete
Conduct follow-up calls and assist with re-booking appointments
Prepare letters for doctors and collect required signatures
Support the front desk team as needed
Other administrative or patient care duties as required

What We’re Looking For

Excellent communication and interpersonal skills—you love talking to people and making them feel at ease
A natural flair for customer service and building relationships
Sales experience is preferred—you’re confident presenting options and helping people make informed decisions
Ability to stay organized and handle multiple tasks in a busy environment
Positive, can-do attitude and a collaborative mindset
Dental Assistant Level II and NDAEB certification are assets but not required

Monday to Thursday!

Great Hours | Competitive Pay | Amazing Team Culture

Davis Orthodontics is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Health Care Provider
Industries
Hospitals and Health Care

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