Travel Expert, Home-Based

Sunwing Vacations Group; Calgary; Remote; CAD 40,000 - 60,000; Full time

Job summary

Sunwing Vacations Group is seeking a Home-Based Travel Expert in Alberta to offer exceptional service to clients and build lasting relationships. The role involves selling travel products and requires experience and flexibility for varied shifts. Join a company committed to diversity and well-being, where you can thrive while making vacation dreams come true.

Qualifications

• Experience as a Travel Expert is required.
• Ability to work various shifts including evenings and weekends.

Responsibilities

• Provide high quality service to consumer travel clients.
• Sell a full range of preferred supplier products to meet targets.
• Organize and assist with local business building promotions.

Skills

Customer Service

Sales Skills

Problem-Solving

Job description

Job Description

Posted Thursday, December 12, 2024 at 5:00 a.m.

About Us:

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

The Opportunity:

UnderSellOffVacations, we are looking for aHome-Based Travel Expertlocated in the province of Alberta to join us in making vacation dreams come true. As a results and detail-oriented Travel Expert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Sales Manager.

What You’ll Do:

• Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customerbase
• Sell a full range of preferred supplier products to meet and exceedtargets
• Provide accurate, complex travel information (i.e.,detailed travel documentation, etc.)
• Organize and assist with local business building promotions and localnetworking
• Assist in the resolution of clientcomplaints
• Invoice and document client files accurately in accordancewithcompany policy

Works closely with Consumers, TourOperators,and various Internal Support departments

What You’ll Need:

• Experience as a Travel Expert
• Ability to work various shifts including evenings andweekends

We thank all who apply however only those who meet the qualifications will be contacted.

Diversity, equity, and inclusion - Diversity makes us EPIC;we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered withWhite Ribbonto help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions.Total wellbeing -Our approach is for holistic opportunities to help employeesBe EPIC and Be Well. Learning and development -Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.

We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email [e-mail]