Transportation Representative & Dispatcher

Alberta Precision Labs; Edmonton; On-site; CAD 33,000 - 42,000; Part time

Job summary

Alberta Precision Laboratories (APL) seeks a Transportation Representative – Dispatcher to transport specimens, lab supplies, and mail between Rapid Response Labs, patient care centres, and client offices. You will ensure specimen integrity, adhere to safety standards, and document deliveries.

The role includes real-time route coordination, problem-solving, and supporting coverage as a dispatcher for courier staff.

Qualifications

• Grade 12 or equivalent with valid Alberta Class 5 driver’s licence.
• Experience with Microsoft Office Suite (Excel, Word, Outlook).
• Minimum 1 year of experience as a commercial driver or courier is an asset.
• Additional education in logistics or business administration.
• Experience with dispatch or logistics software.
• Previous experience in logistics.

Responsibilities

• Deliver and pick up a range of products including mail, specimens, lab supplies to and from Rapid Response Labs, Patient Care Centres and client offices.
• Maintain cargo integrity with proper storage methods and comply with safety regulations.
• Coordinate routes, perform basic troubleshooting, and support timely deliveries in a fast-paced healthcare setting.
• Act as dispatcher and liaison for courier staff to manage coverage and escalate issues as needed.

Skills

Microsoft Office

Education

Grade 12 or equivalent

Logistics education (preferred)

Tools

Dispatch software

Logistics software

Job description

Transportation Representative & Dispatcher

Alberta Precision Laboratories (APL) offers a rewarding opportunity to make a meaningful impact in your community and in patient care. We are seeking a detail-oriented Transportation Representative – Dispatcher to support our laboratory operations. In the Transportation Representative position, you will transport medical specimens and equipment, lifting up to 50lbs while adhering to strict safety and regulatory standards. You will ensure proper handling, documentation, and timely delivery to maintain specimen integrity and support accurate testing. Your work plays a vital role in early disease detection and monitoring community health. You will collaborate with laboratory staff, healthcare providers, and clients, contributing to a strong team environment focused on excellence in patient care. This role also includes additional tasks as a Dispatcher, serving as the key point of contact for courier staff reporting unexpected absences. You will make real-time decisions to ensure coverage, elevate complex issues to leadership and maintain efficient operations. A strong understanding of specimen integrity and testing requirements is essential, as your decisions directly impact patient testing and care. You will regularly engage with internal stakeholders, balancing competing priorities with professionalism and strong customer service. This role also involves proactive problem-solving, route coordination, and troubleshooting in a fast-paced healthcare environment. Please note that the schedule for this position is rotating weekend shifts: Week 1, Saturday and Sunday from 07:15-15:30. Week 2, Saturday and Sunday from 15:15-23:30. Join APL and make a difference in your community.

Description:

As a Transportation Service Representative, your role will be to deliver and pick up a range of products including, but not limited to, mail, specimens, lab supplies, mail, and blood products to and from Rapid Response Labs, Patient Care Centres, and client offices in a timely manner and according to an established routine, in accordance with APL standards, regulations and policies. Working independently, you must use appropriate storage methods to maintain integrity of cargo. You must adhere to all safe driving regulations and vehicle maintenance procedures. Maintenance of vehicles as well as coolers and transport boxes is also involved.

• Classification: Transportation Representative
• Union: HSAA FAC PROF/TECH
• Unit and Program: Specimen Procurement and Dispatch
• Primary Location: Base Laboratory
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 17-AUG-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 29-AUG-2026
• Temporary End Date: 01-AUG-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 4
• Days Off: As Per Rotation
• Minimum Salary: $24.21
• Maximum Salary: $30.82
• Vehicle Requirement: Driver's License, Vehicle Provided

• Classification: Transportation Representative
• Union: HSAA FAC PROF/TECH
• Unit and Program: Specimen Procurement and Dispatch
• Primary Location: Base Laboratory
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 17-AUG-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 29-AUG-2026
• Temporary End Date: 01-AUG-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 4
• Shift Pattern: Weekends
• Days Off: As Per Rotation
• Minimum Salary: $24.21
• Maximum Salary: $30.82
• Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Completion of Grade 12 or equivalent. Must hold a valid Class 5 Alberta Operator's Licence.

Additional Required Qualifications:

Experience with Microsoft Office Suite (Excel, Word, Outlook).

Preferred Qualifications:

Minimum 1 year of experience as a commercial driver and/or previous courier role is an asset. Additional education in logistics or business administration. Experience with dispatch or logistics software. Previous experience in logistics.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.

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