Transportation Planner

Ontario Northland; Toronto; Remote; CAD 81,000 - 97,000; Full time

Job summary

Ontario Northland seeks a Transportation Planner to enhance its public transportation services through analysis and optimization of routes and schedules. This remote position offers a competitive salary and an opportunity to work in a collaborative environment focusing on customer-centered solutions.

Benefits

Benefits package

Defined benefit pension plan

Paid vacation and personal leave

Discounted transportation services

Qualifications

• 2–3 years of experience in transportation planning focused on operations or route evaluation.
• Hands-on experience with transportation modeling software and data visualization tools.
• Knowledge of AODA accessibility standards and MTO policies.

Responsibilities

• Develop and manage routes and schedules for transportation services.
• Analyze ridership data to optimize service and assess impacts.
• Ensure compliance with regulatory requirements and manage stakeholder communications.

Skills

Analytical skills

Problem-solving

Communication

Education

University degree in urban planning, Transportation Planning, Business Administration, or related field

Tools

GIS

Power BI

Excel

SQL

Job description

POSITION: Transportation Planner

REPORTS TO: Manager, Integrated Network Planning

DEPARTMENT: Passenger Services

LOCATION: Remote (Ontario)

REFERENCE: 500-66-26

SALARY: $81,900 - $96,356

WHO WE ARE:

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1000 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.

ACCOUNTABILITY STATEMENT:

The Transportation Planner is responsible for developing, implementing, and managing routes and schedules to ensure efficient, reliable, and customer-focused transportation services. This role involves analyzing ridership data, optimizing service schedules, and balancing customer convenience with operational resources, all while ensuring compliance with regulatory requirements.

MAJOR DUTIES/ RESPONSIBILITIES:

• Utilize transportation modeling tools to forecast travel patterns and assess system impacts
• Analyze ridership trends, including peak times, popular routes, and passenger demographics
• Evaluate and optimize routes and schedules based on ridership, accessibility, cost, and infrastructure
• Assess service frequency to ensure alignment with demand and planning guidelines
• Develop integrated, multimodal transportation strategies to enhance connectivity and passenger experience
• Adjust service plans for seasonal changes, detours, or disruptions
• Conduct traffic and transportation studies to identify trends and inform planning
• Collaborate with Operations to ensure proposed changes are feasible and align with workforce capacity
• Prepare operator work assignments in accordance with schedules and collective bargaining agreements
• Monitor and analyze KPIs such as ridership, reliability, on-time performance, and customer satisfaction
• Identify service reliability issues (e.g., traffic, boarding times) and recommend schedule adjustments
• Collect and organize data, collaborating with Business Intelligence to develop actionable reports
• Create visualizations and summaries to communicate KPI insights and operational performance
• Provide data-driven recommendations to optimize service and address deficiencies
• Ensure KPI tracking systems are accurate, relevant, and aligned with strategic goals
• Maintain regulatory compliance and prepare documentation for schedule changes requiring approval
• Coordinate with Customer Experience to communicate service updates and disruptions
• Support complaint investigations and compliance reporting with data insights
• Draft stakeholder communications, including updates, recommendations, and policy summaries
• Present findings and recommendations in meetings and workshops
• Ensure professional, consistent communication with internal and external stakeholders
• Assist in preparing business cases, feasibility studies, and operational reports
• Stay informed on transportation regulations, innovations, and best practices, and share insights with the team
  
  

REQUIREMENTS:

• University degree in urban planning, Transportation Planning, Business Administration, Data Analytics, or a related field
• 2–3 years of experience in transportation planning, with a focus on operations, route evaluation, or policy development
• Proficient in analyzing transportation data, including ridership trends and operational metrics
• Hands-on experience with transportation modeling software and data visualization tools (e.g., GIS, Excel, Power BI and SQL); familiarity with scheduling software, CAD/AVL systems, and real-time tracking tools
• 1–2 years of experience with transportation regulations, policies, and best practices
• Exposure to projects involving the coordination of multiple transportation modes
• Experience managing transportation-related projects with both internal and external stakeholders
• Knowledge of AODA accessibility standards, transportation regulations, and MTO policies
• Strong analytical and problem-solving skills, with the ability to turn data insights into actionable recommendations
• Excellent organizational and communication skills, including experience drafting briefing notes, reports, and operational documents
• Demonstrated commitment to health and safety standards
  
  

BACKGROUND INVESTIGATION: The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.

CLOSING DATE: June 12, 2025, no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number. Visit our career website to apply: https://www.ontarionorthland.ca/en/careers

At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.

Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.

Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.