Transition House Support Worker

Kaizen Lab Inc.; Mount Currie; On-site; CAD 25,890 - 33,980; Part time

Job summary

Kaizen Lab Inc. is seeking a Transition House Support Worker in Mount Currie, British Columbia. The role involves providing crisis intervention and emergency shelter services to First Nation community members. The successful candidate will assist residents with various services, document behavioral changes, and work collaboratively with other agencies.

Applicants should have experience or education in a relevant field, strong communication skills, and must be familiar with First Nations' cultures and protocols. Shift work is required, with a premium for overnight shifts.

Qualifications

• Completion of a college or university program in Social Work, Child & Youth Care, or related field is preferred.
• Outstanding written and verbal communication skills in English.
• Must have knowledge of Lil’wat Nation and surrounding First Nations cultures.

Responsibilities

• Provide crisis intervention and emergency shelter services for community members.
• Assist residents with services within the self-contained Transition Home.
• Refer clients to social services and community resources as needed.

Skills

Conflict resolution

Communication skills

Organizational skills

Teamwork

Education

College or university program in Social Work or related field

Tools

Microsoft Office

Job description

Title: TransitionHouse Support Worker

Department: Child & Family Services

Status: Casual

Pay Grid: Salary Range 2 ($25.89 to $33.98 per year) + $3/hr shift premium when working night

Reporting to: Transition House Supervisor

Summary of Duties

Reporting to the Transition House Supervisor, the Transition House Support Worker is responsible to provide crisis intervention and emergency shelter services for First Nation community members.

Key Deliverables and Expectations

• Maintain general upkeep of the building and cleaning.
• Assist residents with services within the self-contained Transition Home (ex. kitchen, laundry, assisting clients with caring their personal belongings into their room, unloading food delivery into the transition home, etc).
• Refer clients to other social services or assist them in locating and utilizing community resources including legal, medical, and financial assistance, housing, employment, transportation, daycare, schooling, counseling, etc.
• Meet with clients to assess their progress, give support and discuss any difficulties or problems.
• Track clients' behavioural changes and responses to interventions through daily charting.
• Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress.
• Transportation to and from appointments within and outside the community.
• Assist with the intake process and reports for new residents.
• Participate in the development and implementation of safety plans.
• Perform other related duties as requested.

Experience and Attributes

• Completion of a college or university program in Social Work, Child & Youth Care, Psychology or other social science or health-related discipline is an asset.
• Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements.
• Ability to deal effectively with conflict situations, mediate, manage aggressive behaviour, and use non‑violent crisis intervention and behavioural management techniques.
• Outstanding written and verbal communication skills in the English language.
• Ability to work independently and as an integral member of various teams.
• Strong organizational & multi‑tasking skills, meticulous attention to detail, and time management skills.
• Must have knowledge of Lil’wat Nation and surrounding First Nations communities and their respective culture and protocols.
• Knowledge of systemic issues that may affect families facing domestic violence issues (ex. Lateral violence, trauma-informed lens, etc.).
• Experience with Microsoft Office programs an asset.
• Current First Aid, Food Safe, and WHMIS an asset.
• Ability to maintain a flexible schedule that allows for day, evening & overnight work (shift premium of $3/hr for overnight shift).
• Physical ability to carry out the duties of the position, including lifting up to 25 lbs.
• Successful completion of a Vulnerable Sector Criminal Record Check.
• Must possess a Valid Class 5 Driver’s license and have a clean Driver’s Abstract.