Transition Coach - 1026

The Family Centre of Northern Alberta; Edmonton; On-site; CAD 55,000 - 58,000; Full time

Benefits offered by this job

Fully paid Group Benefit Plan

Flexible Health Spending Account

RRSP matching after 1 year of work

Ongoing paid training

Mileage compensation

Paid sick time (up to 8 days)

Agency-wide social events

Employee Resource Groups

Job summary

The Family Centre of Northern Alberta is seeking a full-time Transition Coach to support young adults aged 18–24 transitioning from government care under the Child, Youth and Family Enhancement Act. You will provide trauma-informed, relationship-centered guidance to build life skills, advocacy, and independence in Edmonton and surrounding areas.

Responsibilities include engaging clients through various contact methods, coordinating with TAP Practitioners and community partners, and maintaining

Qualifications

• Bachelor’s Degree in Child and Youth Care or Social Work; or
• Bachelor’s Degree in Human Services (Psychology, Sociology, Education, Early Childhood, Human Ecology, etc.) plus related experience in the field; or
• Diploma in CYC or Social work plus extensive experience in the field.

Responsibilities

• Receive and respond to supplementary 1:1 referrals, clarifying goals, scope, service expectations, and duration.
• Engage young adults through in-person, telephone, text, and virtual contact according to individual needs.
• Provide flexible, time-limited individual support aligned with referrals and goals.
• Provide transportation and accompaniment to appointments and activities as needed.
• Communicate with TAP Practitioners, Supervisor, Knowledge Holders, natural supports, and community partners with consent and information-sharing.
• Maintain professional boundaries and identify when needs fall outside scope.
• Maintain timely case notes, service plans, progress updates, and documentation.
• Track and report service hours, activities, outcomes, and referral status.

Skills

Relationship-building

Coaching

Caseload management

Computer literacy

Education

Bachelors in Child and Youth Care or Social Work

Bachelors in Human Services (Psychology, Sociology, Education, Early Childhood, Human Ecology)

Diploma in CYC or Social Work

Tools

Microsoft Office

Google products

Client management systems

Job description

The Family Centre is looking for one (1) full-time Transition Coach to support young adults ages 18-24 who are transitioning from government care and receiving services under the Child, Youth and Family Enhancement Act. Transition Coaches provide practical, relationship-centred support to strengthen life skills, self-advocacy, community connections, stability, and interdependence.
We are focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

Using positive youth development, trauma-informed, strength-based, culturally responsive, and relationship-centred approaches, this role supports young adults to identify priorities, build confidence, address barriers, and make progress toward meaningful and sustainable outcomes.

This role supports young adults who may be disconnected from family, culture, community, and stable natural supports, and who may be experiencing trauma, poverty, systemic inequity, addiction, criminal justice involvement, sexual exploitation, unhealthy intimate partner relationships, housing instability, or social isolation.

• Receive and respond to supplementary 1:1 referrals, connecting with the young adult and TAP Practitioner to clarify goals, scope, service expectations, and duration
• Engage young adults through flexible in-person, telephone, text, and virtual contact, according to individual needs and preferences;
• Provide flexible, targeted, time-limited individual support consistent with the supplementary referral and the young adult’s identified goals;
• Provide transportation and accompaniment to appointments, services and skill-building activities as identified in the supplementary referral
• Communicate and collaborate with TAP Practitioners, Supervisor, Knowledge Holders, natural supports, and community partners in accordance with consent and information-sharing requirements;
• Maintain appropriate professional boundaries and clarify when needs fall outside the scope of authorized supplementary services;
• Maintain timely, accurate case notes, service plans, progress updates, contact records, and supplementary service documentation in accordance with agency and funder requirements;
• Track and report supplementary service hours, activities, outcomes, and referral status;

What you bring to the role:

• Bachelor’s Degree in Child and Youth Care or Social Work; or
• Bachelor’s Degree in Human Services (Psychology, Sociology, Education, Early Childhood, Human Ecology, etc.) plus related experience in the field; or
• Diploma in CYC or Social work plus extensive experience in the field.
• Minimum of 3 years’ experience working with youth or young adults
• Experience working with Children and Family Services an asset;
• Computer literacy, including Microsoft Office, Google products, client management systems, and related documentation tools.
• Proficient relationship-building, individual service planning, caseload management, and practical coaching skills.

Attributes that will help you be successful in this role:

We are looking for someone who is relationship-centered, practice-oriented, trauma-informed, culturally humble and equity-oriented, strengths-based, collaborative, adaptable and grounded, self-directed, reflective and resilient, and professional and values-aligned.

Background Check Process & Requirements:

• As part of the selection process, The Family Centre will conduct reference checks.
• Satisfactory Police Information Check with Vulnerable Sector Check, renewed every three years;
• Satisfactory Alberta Child Intervention Record Check, renewed every three years;
• Current suicide intervention certification, such as ASIST or an agency-approved equivalent (Our Child Are Sacred);
• Current Standard First Aid with CPR Level C/AED;
• Valid driver’s license and access to a reliable vehicle for regular work use;
• Proof of automobile insurance with a minimum of $2 million third-party liability coverage, verified annually;
• Satisfactory five-year driver’s abstract, renewed every three years; and
• Registration with the applicable professional regulatory body is required where eligible for profession.

Position Availability:

Work within a flexible full-time schedule, including regular evening and weekend work, based on young adult and program needs. This position will be providing services in the City of Edmonton as well as surrounding areas.

What you can expect:

Training – comprehensive onboarding/orientation process which includes service specific, leading-edge training, and agency-wide core training

Feedback – a strong reflective supervision model that provides regular formal and informal opportunities for feedback

Performance Coachin g – formal and informal coaching regarding the development of personal and professional growth and development

Reasonable Accommodation – The Family Centre will provide reasonable accommodation when requested by a qualifies applicant or employee

Compensation – Our comprehensive compensation package offered to employees reflects a strong commitment to employee wellbeing and is competitive within the marketplace.

• Starting salary range of $54,660 to $58,164 (commensurate with level of education and experience)
• Fully paid Group Benefit Plan
• Flexible Health Spending Account
• RRSP matching after 1 year of employment
• Ongoing paid training
• Mileage compensation
• Paid sick time (up to 8 days per calendar year)
• Agency-wide social events
• Employee Resource Groups

The Family Centre acknowledges that our work takes place on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the nehiyaw (Cree), Anishinaabe (Ojibway/Saulteaux), Niitsitapi (Blackfoot), Métis, Dene, and Nakota (Stoney).
Through our support of an Indigenous way of being and seeking towards being wichitasowak (people who are helping), the Family Centre acknowledges all the many First Nations, Métis, and Inuit whose footsteps continue to enrich these lands.
The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.