Caregiver Support Worker - 1026

The Family Centre of Northern Alberta; Edmonton; On-site; CAD 50,000 - 54,000; Full time

Benefits offered by this job

Group Benefit Plan

Flexible Health Spending Account

RRSP matching

Ongoing training

Mileage reimbursement

Paid sick time

Agency-wide events

Employee Resource Groups

Paid training

Job summary

The Family Centre of Northern Alberta is seeking a Caregiver Support Worker to provide intensive, hands‑on in‑home and community‑based support for Kinship and Foster Caregivers whose children and youth participate in the Children and Family Services system. The role focuses on trauma‑informed, culturally responsive practice and building caregiver capacity.

You will foster therapeutic relationships, collaborate with families, Indigenous communities, and professionals, and support caregivers

Qualifications

• Diploma or degree in Human Services or related field.
• Strong group facilitation and communication skills.
• Experience with Children and Family Services or related systems is an asset.

Responsibilities

• Build respectful therapeutic relationships with caregivers, children, youth, families, natural supports, and service providers.
• Collaborate with agency staff, Children and Family Services, Indigenous communities and partners.
• Support caregivers through placement transitions and permanency planning with practical strategies.
• Support family wellbeing and strengthen safety planning, emotional regulation, and family connections.
• Apply trauma‑informed, culturally responsive, strengths‑based approaches.
• Communicate clearly and professionally with families and service teams.
• Complete reports and paperwork accurately and on time.
• Ensure caregiver and child voices are documented in case notes.

Skills

Group facilitation

Communication

Conflict navigation

Documentation

Organization

Professional judgment

Education

Diploma or degree in Human Services, Social Work, Child and Youth Care, Psychology, Sociology, Education, Human Ecology, or a related field

Tools

Microsoft Office

Google products

Client management systems

Job description

The Family Centre is looking for a Caregiver Support Worker that provides intensive, hands‑on, in‑home and community‑based support to Kinship Caregivers and Foster Caregivers providing care for children and youth involved with Children and Family Services (CFS). Working through a trauma‑informed, culturally responsive, and relationship‑based approach, this role strengthens caregiver capacity through mentorship, practical guidance, modelling, and real‑time coaching within the caregiving environment.

The Caregiver Support Worker supports caregivers to meet the emotional, developmental, behavioural, relational, and cultural needs of children and youth in their care while promoting child and youth safety, wellbeing, family connections, and belonging.

We are focused on Trauma‑Informed Care for both our communities and staff teams, and provide services based on research and evidence‑based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

This role builds respectful therapeutic relationships with caregivers, children, youth, families, natural supports, and service providers while helping caregivers navigate the complex emotional, relational, and practical realities of caring for children and youth involved in the Child Intervention system.

• Work collaboratively with children, youth, caregivers, families, agency staff, Children and Family Services, Indigenous communities and Bands, community partners, and involved professionals;
• Support caregivers to navigate placement transitions, permanency planning, family access, and reunification efforts by implementing practical strategies aligned with approved Children and Family Services case plans;
• Support caregivers and families in ways that promote physical, mental, emotional, spiritual, cultural, and relational wellbeing, while strengthening problem‑solving, safety planning, emotional regulation, and lifelong family and community connections;
• Incorporate soft counselling skills into the provision of services using a trauma‑informed, culturally responsive, strengths‑based, and relationship‑centered approach;
• Communicate clearly and professionally with families, Children and Family Services, service teams, natural supports, community partners, supervisors, and colleagues;
• Complete reports, case documentation, and any required paperwork accurately and within program timelines;
• Ensure documentation includes the voice of the caregivers and children and youth in the home, including strengths, progress, concerns, risks, protective factors, and relevant service information.

What you bring to the role:

• Diploma or degree in Human Services, Social Work, Child and Youth Care, Psychology, Sociology, Education, Human Ecology, or a related field, with relevant experience;
• Strong group facilitation, communication, conflict navigation, documentation, organization, and professional judgment skills are required;
• Experience working with Children and Family Services, Collaborative Service Delivery, child welfare, family support, family group conferencing, circle processes, or related service systems is an asset; and
• Computer literacy, including Microsoft Office, Google products, client management systems, and related documentation tools.

Attributes that will help you be successful in this role:

We are looking for someone who is relationship‑centered, practice‑oriented, trauma‑informed, culturally humble and equity‑oriented, strengths‑based, collaborative, adaptable and grounded, self‑directed, reflective and resilient, and professional and values‑aligned.

Background Check Process & Requirements:

• As part of the selection process, The Family Centre will conduct reference checks
• Satisfactory Police Information Check with Vulnerable Sector Check, renewed every three years;
• Satisfactory Alberta Child Intervention Record Check, renewed every three years;
• Current suicide intervention certification, such as ASIST or an agency‑approved equivalent (Our Child Are Sacred);
• Current Standard First Aid with CPR Level C/AED;
• Valid driver’s license and access to a reliable vehicle for regular work use;
• Proof of automobile insurance with a minimum of $2 million third‑party liability coverage, verified annually;
• Satisfactory five‑year driver’s abstract, renewed every three years; and
• Registration with the applicable professional regulatory body is required where eligible for profession.

Position Availability:

We are recruiting for 2 full‑time positions. This position will be providing services in various community locations within the city of Edmonton as well as surrounding areas.

What you can expect:

Training – comprehensive onboarding/orientation process which includes service specific, leading‑edge training, and agency‑wide core training

Feedback – a strong reflective supervision model that provides regular formal and informal opportunities for feedback

Performance Coaching – formal and informal coaching regarding the development of personal and professional growth and development

Reasonable Accommodation – The Family Centre will provide reasonable accommodation when requested by a qualified applicant or employee

Compensation – Our comprehensive compensation package offered to employees reflects a strong commitment to employee wellbeing and is competitive within the marketplace.

• Starting salary range of $50,461 to $53,615 per annum, commensurate with level of education and experience
• Fully paid Group Benefit Plan
• Flexible Health Spending Account
• RRSP matching after 1 year of employment
• Ongoing paid training
• Mileage compensation
• Paid sick time (up to 8 days per calendar year)
• Agency‑wide social events
• Employee Resource Groups

Closing Date: November 9, 2026

The Family Centre acknowledges that our work takes place on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the nehiyaw (Cree), Anishinaabe (Ojibway/Saulteaux), Niitsitapi (Blackfoot), Métis, Dene, and Nakota (Stoney).

Through our support of an Indigenous way of being and seeking towards being wichitasowak (people who are helping), the Family Centre acknowledges all the many First Nations, Métis, and Inuit whose footsteps continue to enrich these lands.

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.