Transit Bus Operator

Red Deer; Red Deer; On-site; CAD 44,000 - 48,000; Full time

Job summary

The City of Red Deer is hiring Transit Bus Operators to drive public transit vehicles on assigned routes while ensuring on-time performance and passenger safety. You’ll monitor passengers, collect fares, and perform light vehicle maintenance during non-driving periods.

The role requires a Grade 12 education and a valid Class 2 Alberta license with Q endorsement, with availability for evenings and weekends. Affiliated with the Amalgamated Transit Union Local 569, the position offers hourly pay

Qualifications

• Completed Grade 12; education may supplement experience.
• 1–2 years of commercial driving experience is desirable.
• Class 2 Alberta Operators License with a Q endorsement required.
• Knowledge of basic traffic laws and local by-laws.
• Ability to maintain positive customer relations with transit patrons.
• Ability to collaborate with staff and management.
• Willingness to use initiative and exercise sound judgment.
• First Aid and Defensive Driving training is a plus.
• Ability to work in varying weather and public-facing roles.
• Adherence to service levels as monitored by patrons and supervisors.

Responsibilities

• Operate public transit vehicles on routes and schedules, ensuring safety and comfort.
• Monitor passengers and ensure a safe onboard environment.
• Oversee fare collection and issue transfers following procedures.
• Maintain knowledge of transit equipment and report issues promptly.
• Complete non-driving tasks such as pickups, deliveries, and light maintenance.

Skills

Customer relations

Initiative & judgment

Communication skills

Teamwork

Education

Grade 12

Job description

About Red Deer:

Red Deer sits at the heart of Central Alberta along the QEII corridor, perfectly positioned between Calgary and Edmonton. With more than 100,000 residents and a regional reach of over 300,000, it’s a growing hub for business, services, and opportunity.

Here, big-city amenities meet small-city ease. Enjoy abundant parks and trails, vibrant arts and culture, excellent recreation and education, and a strong sense of community.

With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow.

About The City of Red Deer Municipal Government:

The City of Red Deer is a dynamic municipal organization with a $480M operating budget, a $60M capital program, and a workforce of nearly 1,700 employees. It is focused on growing with purpose by attracting talented, community-minded people who want to make a difference.

Guided by the vision “Our City, One Voice,” Red Deer is building a thriving, inclusive, and connected community, with priorities centered on a vibrant economy, community wellbeing, and strong engagement.

At its core, the City values its people, embracing diverse perspectives and fostering a culture of collaboration, innovation, and shared success.

The Opportunity:

The City of Red Deer is currently recruiting to fill three (3) regular (permanent) full-time positions for Transit Bus Operators. Under the general direction of the Senior Operations Supervisor – Conventional Bus, the Transit Operator operates public transit vehicles on prescribed and other routing, ensuring schedule adherence and the comfort and safety of passengers. Carry out driving duties in accordance with highway traffic act regulations and the Transit Bus Policy Manual as it relates to driver responsibilities and passenger assistance.

Top Key Responsibilities:

• Safe and Effective Transit Vehicle Operation - Operate public transit vehicles on assigned routes and schedules. Provide multiple types of service, including fixed route, charter, school specials, overloads, and any other required vehicle movements. Prioritize passenger comfort, safety, and adherence to transit schedules.
• Passenger Monitoring & Safety - Observe passenger behavior to maintain a safe and comfortable environment for all riders. Report incidents and request supervisor assistance when needed. Submit clear incident information for follow-up and documentation.
• Fare Collection & Customer Interaction - Oversee fare payment, issue and collect transfers, and ensure proper fare procedures are followed. Address non-payment respectfully and professionally. Document and report all fare-related incidents to supervisors.
• Equipment Knowledge & Safety Management - Maintain thorough knowledge of all transit equipment operated. Safely operate assigned vehicles and equipment at all times. Report mechanical issues or defects to supervisors promptly so repairs or vehicle change-offs can be completed.
• Non Driving Operational Duties - Perform light maintenance and cleaning duties during non-driving periods. Complete pickups, deliveries, and other assigned service-related tasks as required.

As our preferred candidate, you will have:

• Completed Grade 12, a combination of experience and education may be considered.
• Minimum of 1 to 2 years of commercial driving experience is desirable.
• Must hold a minimum of a Class 2 Alberta Operators License with a Q endorsement.
• Must have a knowledge of basic traffic laws and regulations pertaining to local by-laws and the Highway Traffic Act.
• Must have the ability to maintain effective customer relations with transit patrons and the general public.
• Must have the ability to maintain effective working relations with other staff members, supervisors, and management.
• Must have the ability to exercise initiative and sound judgment in a variety of traffic and emergency situations.
• Must have the ability to understand instructions and effectively communicate orally or in writing.
• Completion of a First Aid course and Defensive Driving course is desirable.
• Will be required to work in a variety of weather conditions and close contact with the public.
• Adherence to levels of service achieved will be performed under the scrutiny of transit patrons, the public and supervisory staff.

Affiliation: Amalgamated Transit Union, Local 569
Remuneration: $31.62 to $35.13 per hour
Hours of Work: Up to 80 hours biweekly as scheduled, shift work, evenings and weekends; successful applicants must maintain availability between 4:00 am and 12:00 am.
Additional Information: More than one position will be filled from this posting.

The City of Red Deer does not permit the use of unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI) during interviews or any supervised or timed assessments. Any violation may be investigated and result in serious consequences, including the rejection of your application.

We thank you for your application. Only those selected for an interview will be contacted.