Transit Dispatcher (Part-time)

Red Deer; Red Deer; On-site; CAD 50,000 - 56,000; Part time

Job summary

The City of Red Deer Municipal Government is seeking a Transit Dispatcher for a regular part-time role. You will help ensure staffing and equipment readiness for daily transit operations, manage payroll-related records, and support administrative projects.

The position requires strong communication, computer skills, and the ability to work flexible shifts. Preference is given to candidates with dispatch experience in municipal transit and a Class 2 Driver’s License with Air Endorsement.

Qualifications

• High School Diploma or equivalent is required.
• Proficiency with Windows, spreadsheets, and word processing software.
• One year of bus operator experience is preferred.
• Must complete training on Trapeze and MAIOR scheduling software.
• Basic accounting knowledge and general office skills.

Responsibilities

• Coordinate staffing and equipment to meet transit service needs.
• Monitor daily transit operations and communicate issues to supervisors.
• Prepare daily work assignments for employees.
• Coordinate vehicle maintenance and service readiness.
• Enter payroll data and maintain workforce records.
• Assist with transit administration projects and reports.
• Open/close Transit Operations Building and ensure security.
• Provide emergency operational support as needed.
• Maintain health and safety compliance per OH&S standards.

Skills

MS Office

Bus operation experience

Trapeze MAIOR

Accounting basics

Office functions

Communication skills

Dispatch experience

Class 2 Driver's License with Air End.

Driver training

Education

High School Diploma or equivalent

Tools

Trapeze

MAIOR

Job description

About Red Deer

Red Deer sits at the heart of Central Alberta along the QEII corridor, perfectly positioned between Calgary and Edmonton. With more than 100,000 residents and a regional reach of over 300,000, it’s a growing hub for business, services, and opportunity.

Here, big-city amenities meet small-city ease. Enjoy abundant parks and trails, vibrant arts and culture, excellent recreation and education, and a strong sense of community.

With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow.

About The City of Red Deer Municipal Government

The City of Red Deer is a dynamic municipal organization with a $480M operating budget, a $60M capital program, and a workforce of nearly 1,700 employees. It is focused on growing with purpose by attracting talented, community-minded people who want to make a difference.

Guided by the vision “Our City, One Voice,” Red Deer is building a thriving, inclusive, and connected community, with priorities centered on a vibrant economy, community wellbeing, and strong engagement.

At its core, the City values its people, embracing diverse perspectives and fostering a culture of collaboration, innovation, and shared success.

The Opportunity:

The City of Red Deer is currently recruiting for a Transit Dispatcher to fill a regular part-time position. The Transit Dispatcher will ensure that the daily complement of staffing and equipment is supplied to Transit Operations. The Transit Dispatcher will perform general dispatch duties.

Top Key Responsibilities:

• Coordinate staffing and equipment resources - Ensure adequate staffing levels and equipment availability to meet daily transit service requirements while complying with operating procedures and the Collective Agreement.
• Monitor transit operations - Oversee daily transit operations, vehicle movement, and facility activities, identifying and communicating operational issues to appropriate supervisors.
• Prepare daily work assignments - Create and distribute detailed daily work schedules and assignments for employees.
• Coordinate vehicle maintenance activities - Communicate bus maintenance needs, breakdowns, repair requests, and scheduled maintenance with garage personnel.
• Manage equipment and service readiness - Coordinate equipment requirements, parking arrangements, and supply requests while ensuring vehicles and equipment are available for scheduled service.
• Administer payroll and workforce records - Accurately enter payroll information, maintain assignment sheets, and transfer data to payroll tracking systems.
• Support transit administration projects - Complete administrative projects, reports, and special assignments as requested by Transit Administration.
• Open, close, and secure facilities - Be responsible for opening and/or closing the Transit Operations Building and ensuring facility security.
• Provide emergency operational support - Operate transit buses in revenue and non-revenue service during emergencies or vehicle change-off situations.
• Maintain health and safety compliance - Participate in safety programs, training, inspections, incident reporting, hazard assessments, and ensure compliance with Occupational Health and Safety requirements.

As our preferred candidate, you will have:

• High School Diploma or equivalent.
• Proficiency with Windows, spreadsheets, and word processing software.
• One year experience as a bus operator is preferred.
• Must have the ability to successfully complete training of Trapeze and MAIOR scheduling software.
• Basic knowledge of accounting principles.
• General knowledge of business office functions.
• Must demonstrate the ability to communicate effectively and constructively with department staff members, other city departments, the public and lead by example.
• Preference will be given to applicants with previous Dispatch experience in a municipal Transit environment.
• Preference will be given to applicants with a Class 2 Drivers’ License with Air Endorsement.
• Must have the ability to successfully complete Corporate Driver Training, relative to the vehicles being driven.

Specific Demands of the Job:

• Some flexibility of working hours may be required.
  Must deal well with stressful situations and decide quickly under these conditions.
• Must be able to follow direction and work independently without direct supervision.
• Must maintain an understanding of Municipal bylaws, policies, procedures, guidelines and Collective agreement.
• A general understanding of the City organizational structure must be maintained.

Affiliation: Amalgamated Transit Union, Local 569
Status: Regular Part-time
Remuneration: $36.36 to $40.40 per hour
Hours of Work: Up to 80 hours biweekly, as scheduled with no minimum guarantee. Shift work will include early mornings, dayshifts, evenings and weekend coverage.

The City of Red Deer does not permit the use of unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI) during interviews or any supervised or timed assessments. Any violation may be investigated and result in serious consequences, including the rejection of your application.

We thank you for your application. Only those selected for an interview will be contacted.