Training Specialist II

City Of Edmonton; Edmonton; Hybrid; CAD 90,000 - 113,000; Full time

Job summary

The City of Edmonton seeks a Training Specialist II to design and implement eLearning, blending instructor-led and online formats for operational staff. You will work with Technical Trainers to realign programs, create just-in-time video training, and support competency-based development across trades.

The role emphasizes instructional design, content standardization, and evaluating training effectiveness within an operational setting.

Qualifications

• University degree in Education with a background in Educational Technology and adult learning, or a related University Degree with post-secondary coursework in Adult Learning
• Minimum of five (5) years related experience in educational/training program creation, maintenance, and evaluation, plus two (2) years of project management
• Experience in leading needs assessments and building on-the-job competency tools
• Experience with the development and implementation of educational technology
• Understanding of Occupational Health & Safety and Environmental legislation in an operational environment
• Familiarity with video creation and editing, mobile learning, and 3D learning technology
• Experience with Learning Management Systems at a technical and user level
• Knowledge of program coordination, contracting, and budget management
• Ability to write RFPs and manage projects from conception to implementation
• Excellent verbal and written communication skills
• Strong organizational skills for directing, coordinating, and prioritizing
• Ability to negotiate and build consensus
• Commitment to equity, diversity, reconciliation and inclusion

Responsibilities

• Utilizes learning models (ADDIE or similar) to evaluate and condense 300+ courses
• Determines best delivery methods for content, learner, and environment
• Collaborates with stakeholders for needs assessments and training objectives
• Builds on-the-job competency tools aligned with a competency-based model
• Develops scripts/storyboards, e-learning curriculum, and learner evaluations
• Establishes criteria for safety-critical training requirements across trades and high-risk roles
• Maintains and updates evaluation tools for online and classroom courses and communicates results
• Innovates learning experiences using emerging tech; videos, 3D materials, blended learning
• Ensures compliance by tracking legislative requirements and trainer certifications
• Optimizes training systems by integrating content, standardizing course formats, and data integration across records

Skills

Needs assessments

Project management

Educational technology

Video creation/editing

LMS knowledge

Communication skills

Education

University degree in Education with Educational Technology or related post-secondary education

Tools

Video editing software

Learning Management System (LMS)

Job description

Job Number: 56325Are you ready to transform how our teams learn and grow, leaving a lasting impact on our operational success?As a Training Specialist II, you'll develop and execute a full range of eLearning tools, realigning our training from traditional instructor-led to a blended learning format. Working with Technical Trainers and other specialists, you'll advance our educational programs to meet the needs of learners in an operational environment. You'll also use video to capture hands-on processes, building a library of just-in-time training for our technical and maintenance staff.What will you do?Utilizes appropriate learning models, such as ADDIE or a similar approach to evaluate and condense the current 300+ coursesDetermines delivery methods that is best suited for the content, learner, and environmentCollaborates with stakeholders to conduct needs assessments and identify safety and operational training objectivesBuilds on-the-job assessment tools to align with a competency based modelDevelops scripts/storyboards, e-Learning curriculum, training standard documents, and learner evaluation toolsEstablishes criteria for training requirements based on prioritization of safety critical roles based all trade based and high risk position typesMaintains and updates evaluation tools to assess online and classroom courses and communicate resultsInnovate learning experiences by exploring emerging technologies, utilizing video for practical training, assessing 3D learning materials, and supporting the transition to e-learning and blended learning conceptsEnsure compliance and quality by tracking legislative requirements, managing trainer certifications, integrating safety and environmental standards into training, maintaining review cycles for legal and procedural changes, and investigating copyright restrictionsOptimize training systems by leading operational content integration, resolving system issues, developing program templates, implementing standardized online and instructor-led course formats, and maintaining data integration across training recordsQualifications:University Degree in Education with a background in Educational Technology and adult learning, or a related University Degree combined with post-secondary coursework Adult LearningMinimum of five (5) years related experience in educational/training program creation, maintenance, and evaluation, along with two (2) years of project managementSkills required for success:Experience in leading needs assessments and building on-the-job competency toolsExperience with the development and implementation of educational technologyUnderstanding of Occupational Health & Safety and Environmental legislation in an operational environmentFamiliarity with video creation and editing, mobile learning, and 3D learning technologyExperience with Learning Management Systems at a technical and user levelKnowledge of program coordination, contracting, and budget managementAbility to write Request for Proposals and manage projects from conception to implementationExcellent verbal and written communication skillsStrong organizational skills for directing, coordinating, and prioritizingAbility to negotiate and successfully build consensusCommitment to engaging and promoting a strong teamwork cultureAlignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)Embracing a culture of equity, diversity, reconciliation and inclusionConditions of Employment:Valid Alberta Class 5 driver's licence (or provincial equivalent)The position requires travel between work sites and the individual must provide their own vehicle for reimbursement which includes business liability insuranceApplicants may be testedWork Environment:Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advanceThe City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits https://bit.ly/COEbenefitsUp to 1 Permanent full-time positionHours of Work: 40 hours per weekSalary Range: $43.102 - $54.113 (Hourly); $89,996.980 - $112,987.940 (annually)Recruitment Consultant: NC/SOEdmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.Classification Title: Training Specialist II - 8hrsPosting Date: Oct 26, 2026Closing Date: Nov 09, 2026 11:59:00 PM (ABT)Number of Openings (up to): 1 - Permanent Full-timeUnion : CSU 52Department: Fleet and Facility ServicesWork Location(s):Westwood Complex, 12404 - 107 St Edmonton T5G 2S7