Training Designer

AMETEK, Inc.; Lévis; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Group insurance from day one

RRSP program from day one

Access to telemedicine services

Employee Assistance Program (EAP)

Active social club

Free on-site gym access

Job summary

FARO CREAFORM in Lévis, Canada, is seeking a Training Designer to develop customer-facing training, onboarding programs, and certification content.

You will transform technical concepts for diverse learners using Articulate Rise and Storyline, collaborate with product managers and success teams, and measure impact to continuously improve training and adoption.

Qualifications

• Bachelor's degree in instructional design or related field.
• 3+ years of experience developing customer-facing or technical training.
• Strong knowledge of adult learning principles and instructional design methodologies (ADDIE, SAM).

Responsibilities

• Design and develop customer-facing training programs, e-learning courses, learning paths, and certification content.
• Create interactive training modules using Articulate Rise and Storyline.
• Collaborate with product managers, subject matter experts, technical writers, and customer success teams to define learning objectives.
• Convert complex technical information into clear, learner-focused content.
• Develop simulations, software demonstrations, videos, assessments, and performance support materials.
• Support product launches by creating and updating training content.
• Measure learning effectiveness and continuously improve training experiences.
• Contribute to customer onboarding, certification, and product adoption initiatives.

Skills

Articulate 360

Instructional design

Project management

Communication

Education

Bachelor's degree in Learning & Development

Tools

LMS platforms (SCORM)

Job description

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Do you enjoy creating engaging learning experiences that help customers get the most out of technology? Are you passionate about instructional design, e-learning development, and customer education? As a Training Designer at FARO CREAFORM, you will develop impactful training programs that support customer onboarding, product adoption, certification, and long-term success.

Working closely with product experts, customer success teams, and stakeholders across the organization, you will transform technical concepts into accessible and engaging learning experiences using the Articulate 360 suite, particularly Rise and Storyline.

Key Responsibilities:

• Design and develop customer-facing training programs, e-learning courses, learning paths, and certification content
• Create interactive training modules using Articulate Rise and Storyline
• Collaborate with product managers, subject matter experts, technical writers, and customer success teams to define learning objectives
• Convert complex technical information into clear, learner-focused content
• Develop simulations, software demonstrations, videos, assessments, and performance support materials
• Support product launches by creating and updating training content
• Measure learning effectiveness and continuously improve training experiences
• Contribute to customer onboarding, certification, and product adoption initiatives

What will help you succeed:

• Bachelor's degree in Instructional Design, Education, Learning & Development, Communications, or a related field
• 3+ years of experience developing customer-facing or technical training programs
• Strong knowledge of adult learning principles and instructional design methodologies (ADDIE, SAM, or equivalent)
• Advanced experience with Articulate 360, Rise, and Storyline
• Experience creating SCORM-compliant content for Learning Management Systems (LMS)
• Excellent written communication skills and ability to simplify technical concepts
• Strong project management and stakeholder collaboration skills
• Ability to manage multiple projects in a fast-paced environment

Asset Qualifications:

• Experience developing training for software, hardware, engineering, manufacturing, metrology, or 3D measurement products
• Experience building certification programs and customer onboarding journeys
• Familiarity with LMS platforms and learning analytics
• Experience creating video tutorials and software simulations
• Knowledge of accessibility standards and inclusive learning practices
• Experience supporting multilingual and global training initiatives

What we offer:

• Group insurance from day one
• RRSP program from day one
• Access to telemedicine services
• Employee Assistance Program (EAP)
• Active social club
• Free on-site gym access
• And much more!

At FARO CREAFORM, we are looking for a Training Designer who is curious, customer-focused, and passionate about learning. If you enjoy combining technology, instructional design, and customer enablement to create meaningful learning experiences, we'd love to hear from you.

Compensation

Currency: CAD

Salary Minimum: 65,000

Salary Maximum: 95,000

Incentive: No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions servinga diverse set of attractive niche markets with annual sales over $7.5billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual,Inclusion, Teamwork, and Social Responsibility. AMETEKisa component of the S&P 500. Visit https://www.ametek.com/careers for more information.