Training Associate, Programs & Performance Development Team

RBC Dominion Securities; Toronto; On-site; CAD 55,000 - 90,000; Full time

Job summary

RBC Dominion Securities in Toronto seeks an organized Training & Development Programs Coordinator to manage end-to-end program logistics, materials, and invoices, ensuring programs run smoothly.

You will maintain training content on RBC Connect, coordinate national training initiatives, and support cross-functional teams across RBC's wealth management platforms.

Qualifications

• High level of organizational and administrative skills.
• Strong written and verbal communication abilities.
• Attention to detail and accuracy in all tasks.
• Experience coordinating events, trainings, or programs.

Responsibilities

• Manage end-to-end logistics for training programs (materials, printing, shipping, distribution) for in-person and virtual sessions.
• Maintain and enhance Training content on intranet RBC Connect; conduct content audits and produce materials (PowerPoint, videos).
• Coordinate program delivery across RBC Dominion Securities and PH&N; manage documentation, templates, surveys, communications, and continuing education.
• Support national training initiatives; schedule and produce company-wide calls; coordinate Webex and promote engagement.

Skills

Administrative Support

Communication

Data Entry

Detail-Oriented

Event Management

Microsoft Office

Planning

Scheduling

Teamwork

Job description

What is the opportunity?

We are seeking an operational backbone for our Training & Development (T&D) Programs and Performance Development Team. This role will manage all aspects of program and event coordination, while also supporting the maintenance of training content and intranet resources. In this role you will serve as the lynchpin that ensures our teams remain focused on their core mission: developing talent. You will handle logistics, planning, and coordination to ensure our programs run seamlessly, enabling the team to deliver high-impact development initiatives.

Job Description

What is the opportunity? We are seeking an operational backbone for our Training & Development (T&D) Programs and Performance Development Team. This role will manage all aspects of program and event coordination, while also supporting the maintenance of training content and intranet resources. In this role you will serve as the lynchpin that ensures our teams remain focused on their core mission: developing talent. You will handle logistics, planning, and coordination to ensure our programs run seamlessly, enabling the team to deliver high-impact development initiatives.

What will you do?

• Manage Training Program Logistics & Operations: Own the end-to-end delivery of all program materials printing, shipping, and distribution for in-person and virtual programs across RBC Dominion Securities, PH&N, for the team. Handle invoices, branch chargebacks, and regulatory reporting to keep programs compliant and financially accurate.
• Maintain & Enhance Training Content: Keep our WMC Training & Development intranet on RBC Connect current and organized, conduct regular content audits, and create engaging training materials including PowerPoint presentations, video edits, and updated event calendars.
• Coordinate Training Programs: Oversee RBC Dominion Securities and PH&N training delivery, manage all program documentation, templates, surveys, participant communications, and continuing education requirements.
• Drive National Training Initiatives: Schedule and produce company-wide national calls (WMC Added Value, Getting Started), manage Webex coordination, and collaborate on promotion and engagement.

What do you need to succeed?

Must-have:

• Event & Project Coordination Excellence: Proven ability to plan and execute complex events and projects with meticulous attention to detail.
• Organizational & Administrative Mastery: Strong organizational skills with the ability to manage multiple priorities, maintain systems (intranet content, calendars, documentation), and ensure nothing falls through the cracks.
• Content & Creative Support: Comfortable working with presentation design, video editing, and content creation tools.
• Financial & Process Management: Experience with invoices, chargebacks, expense tracking, and regulatory compliance.
• Cross-Functional Communication: Ability to collaborate effectively with diverse teams across departments, manage stakeholder expectations, and serve as a reliable point of contact for multiple business functions.

Nice-to-have:

• Training or Learning & Development Background: Familiarity with WMC Training & Development Department.
• Webex & Virtual Event Hosting: Experience managing webinars, virtual meetings, or online conference coordination is a bonus.
• Knowledge of RBC WMC Systems: Familiarity with RBC Connect, internal platforms, or RBC business structures accelerates productivity.
• Wealth Management Industry Experience: Understanding of RBC Dominion Securities, PH&N, or wealth management operations provides helpful industry insight.

What's in it for you?

Join a team where your work matters. We're building the future of banking-one where innovation meets integrity, and where you can grow while making a real difference for our clients and communities.

Your career + Your life

• Competitive total rewards: market-rate compensation, performance bonuses, flexible benefits, and equity opportunities
• Genuine flexibility: work arrangements designed around how you work best
• Clear pathways to growth: mentorship from leaders invested in your development, and progressive opportunities across RBC

Your impact

• Own meaningful projects that drive real change for millions of clients
• Collaborate with diverse, high-performing teams solving complex challenges
• Contribute to communities and causes you care about through our social impact initiatives

Your development

• Access learning and skill-building opportunities tailored to your goals
• Expand your horizons across RBC's diverse business units and roles
• Build your professional network with talented people across the organization

Job Skills

Administrative Support, Communication, Data Entry, Detail-Oriented, Email Services, Event Management, Meeting Organization, Microsoft Office, Office Administration, Office Operations, Planning, Presentation Software, Scheduling, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-09-02

Application Deadline: 2026-09-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

$55,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.