Program Manager, New Branch Manager Training

RBC; Toronto; On-site; CAD 90,000 - 140,000; Full time

Job summary

RBC is seeking a Program Manager to design and deliver leadership training for Branch Managers and Associate Branch Managers across Canada. You will create scalable learning solutions to build leadership excellence that drives branch results and client impact.

You will lead in-person and virtual sessions, develop coaching resources, and partner with regional and head office leaders to ensure successful adoption of new strategies and technology.

Qualifications

• Post-Secondary Education completed.
• 5–7 years wealth management experience.
• Hands-on leadership managing or supporting client-facing professionals.
• Understanding of WM landscape, regulatory and operational environment.
• Strong presentation and facilitation skills; ability to influence and motivate.
• Problem-solving with ability to link learning to business outcomes; adaptable to change.
• Willingness to travel across Canada.

Responsibilities

• Design and deliver training for Branch Managers and Associate Branch Managers.
• Execute strategic curriculum on people management, business development, risk oversight, and growth.
• Deliver in-person and virtual training sessions to leadership teams.
• Create coaching frameworks to mentor Investment Advisors and staff.
• Support talent development through enablement and resources.
• Partner with leadership to drive adoption of new technology and changes.
• Measure impact and optimize curriculum based on results and feedback.
• Stay current with leadership development trends and pilot innovations.

Skills

Business Acumen

Coaching

Critical Thinking

Influence

Leadership Development

Multi-Level Communication

Proactive Behavior

Relationship Building

Strategic Planning

Strategy Execution

Talent Development

Education

Post-Secondary Education (College or University)

Job description

Job Description

What is the Opportunity?

Join our team as a Program Manager and help shape the next generation of branch leadership. In this role you will design and deliver training that equips Branch Managers and Associate Branch Managers with the skills and strategies they need to lead effectively, inspire their teams, and drive real results for their branches and clients. In this strategic role, you’ll build scalable learning solutions that accelerate leadership excellence and drive organizational impact.

What Will You Do?

• Execute a Strategic Curriculum - Provide comprehensive training for Associate Branch Managers on key priorities including people management, team development, business development/recruiting, risk management & oversight, and branch growth.
• Facilitate High-Impact Learning Experiences - Deliver engaging in-person and virtual training sessions for Branch Managers and Associate Branch Managers, that inspire leadership excellence and drive adoption of firm strategic initiatives.
• Build Coaching and Mentoring Capabilities - Create practical coaching frameworks and resources that enable Associate Branch Managers to effectively mentor Investment Advisors, Advisor team members, and branch & operations team members.
• Enable Advisor Team Excellence - Support Branch Managers and Associate Branch Managers in executing their people management responsibilities including recruitment, performance management, employee recognition, and talent development through targeted enablement and resource development.
• Drive Change Management and Adoption - Partner with regional and head office leadership to identify capability gaps, champion new technology rollouts, and guide Branch leaders through organizational change, ensuring smooth implementation and sustained behavior change.
• Measure Program Impact and Optimize - Leverage data and feedback to assess training effectiveness, track leadership performance improvements, and continuously refine curriculum based on business results and learner needs.
• Cultivate Innovation in Leadership Development - Stay current with leadership development best practices and industry trends in Wealth Management; recommend and pilot innovative approaches that modernize the Branch Manager and Associate Branch Manager experience.
• Thought leadership – create and maintain materials to support the Branch Management training experience.

What Do You Need to Succeed?

Must Have:

• Post-Secondary Education (College or University)
• Wealth Management Experience with 5-7 years in wealth management
• Hands-on leadership experience managing or supporting client-facing professionals
• Demonstrated understanding of the wealth management landscape, and the regulatory and operational environment in which WM Branch Managers operate
• Strong presentation and facilitation skills; demonstrated ability to influence and motivate high-performing professionals and leaders
• Strong problem-solving capabilities with the ability to connect learning initiatives to business outcomes; comfort operating in evolving environments and driving initiatives that align with strategy
• Willing to travel across Canada

Nice to Have:

• Training and Program Management experience with the ability to design, develop, and deliver scalable training initiatives.
• RBC Dominion Securities experience

What’s in it for you?
Join a team where your work matters. We’re building the future of banking-one where innovation meets integrity, and where you can grow while making a real difference for our clients and communities.

Your career + Your life

• Competitive total rewards: market-rate compensation, performance bonuses, flexible benefits, and equity opportunities
• Genuine flexibility: work arrangements designed around how you work best
• Clear pathways to growth: mentorship from leaders invested in your development, and progressive opportunities across RBC

Your impact

• Own meaningful projects that drive real change for millions of clients
• Collaborate with diverse, high-performing teams solving complex challenges
• Contribute to communities and causes you care about through our social impact initiatives

Your development

• Access learning and skill-building opportunities tailored to your goals
• Expand your horizons across RBC’s diverse business units and roles
• Build your professional network with talented people across the organization

Job Skills

Business Acumen, Coaching, Critical Thinking, Influence, Leadership Development, Multi-Level Communication, Proactive Behavior, Relationship Building, Strategic Planning, Strategy Execution, Talent Development

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-26

Application Deadline:

2026-09-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate’s experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$90,000.00 - $140,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.