Trading Supervisor - Lead Investment Reps & Service

Aviso; Toronto; On-site; CAD 83,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation package

Health and dental benefits

Generous vacation time

Retirement program matching contributions

Education assistance program

Regular social events

Job summary

A leading wealth management organization in Canada is seeking a Supervisor Trading to enhance the customer service excellence of their Qtrade Direct Investing team. In this role, you will coach and develop a team of Investment Representatives, ensuring quality service and trade accuracy. Ideal candidates will have a background in business or economics and possess strong market knowledge. This full-time position offers competitive compensation and benefits, emphasizing a commitment to employee development and teamwork.

Qualifications

• Post-secondary education preferred, particularly in business or economics.
• Completion of relevant Canadian securities courses required.
• 3+ years of experience in an Investment Representative role.

Responsibilities

• Lead and coach Qtrade Investment Representatives to ensure service excellence.
• Conduct quality service reviews and provide feedback.
• Ensure continuous improvement in customer service standards.

Skills

Client-centric solutions

Coaching

Customer service skills

Market knowledge

Bilingual (English/French)

Education

Post secondary education in business or economics

Canadian Securities Course

Conduct and Practices Handbook

Options Licensing Course

Job description

A leading wealth management organization in Canada is seeking a Supervisor Trading to enhance the customer service excellence of their Qtrade Direct Investing team. In this role, you will coach and develop a team of Investment Representatives, ensuring quality service and trade accuracy. Ideal candidates will have a background in business or economics and possess strong market knowledge. This full-time position offers competitive compensation and benefits, emphasizing a commitment to employee development and teamwork.