Toronto–Niagara Falls Tour Driver & Guide

Tourstoniagarafalls; Toronto, Niagara Falls; On-site; CAD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive Compensation

Positive Work Environment

Growth Opportunities

Gratuities and Bonuses

Job summary

An established industry player is seeking a passionate Tour Guide / Bus Operator to join their team. In this role, you will be responsible for safely transporting groups of passengers from Toronto to Niagara Falls while providing engaging commentary on the region’s history and attractions. With a focus on customer experience, you will ensure that each tour is enjoyable and informative. This position offers competitive compensation, a positive work environment, and opportunities for growth as you expand your career in the tourism industry. If you have a love for travel and a knack for storytelling, this opportunity is perfect for you!

Qualifications

• 3+ years of commercial bus driving experience required.
• Fluent English is essential, additional languages are a plus.

Responsibilities

• Safely transport passengers from Toronto to Niagara Falls.
• Provide engaging commentary about the area during the tour.

Skills

Commercial Bus Driving Experience

Guest Interaction

Fluent Spoken English

Route Management

Education

Niagara Parks Tour Guide License

Valid C Commercial Driver’s License

Job description

Tour Guide / Bus Operator Job PostingLocation: Toronto - North York, Driving to Niagara FallsJob Types: Full-time, Part-time, or PermanentJob Window: Currently hiring for: Full-time Summer, Year-round Backup StaffAbout UsWe are Toronto’s leading Niagara Falls tour operator, offering day tours, evening tours, and Niagara-on-the-Lake tours since 1994. Our team is passionate about delivering exceptional customer experiences, from booking to drop-off. Learn more at QueenTour.ca or follow us on Instagram @QueenTourNiagara.Key Details:

• We are looking to hire staff for the busy summer season, from around May to October 31
• Looking for someone who can ideally work 2 to 4 twelve-hour shifts per week
• MUST be able to provide a Letter of Experience from a previous bus insurance policy showing three or more years of driving experience; you will not be insurable without this
• We will train you if you have never done tours before; you should be comfortable organizing a group of 20 to 30 people and providing commentary, taking their photos, etc.

Schedule:

• 6:15 AM: North York to pick-up bus
• 8:00 AM: Depart Downtown Toronto to Niagara
• 10:00 - 3:00 PM: Tour guiding, with approximately 2 hours of break time
• 6:45 PM: Finish your day back in North York

Responsibilities and Duties include:

• Drive the bus safely and in accordance with the Highway Traffic Act (including completing your daily inspection every morning)
• Manage customer questions during the tour
• Share knowledge about Toronto and Niagara Falls with live commentary during the bus ride, in a fun and engaging way, and then in Niagara Falls
• Be accountable for passenger safety and communicate with them by text/call when needed
• Clean the bus at the end of the day (sweep floors, windex windows)

Qualifications and Skills:

• Must have a valid bus driving license (F or higher required)
• Minimum 3 years of commercial bus driving experience in Canada and **the ability to get a letter of experience from a previous insurer** (required)
• Clean driver's abstract with no major infractions: a current copy of your driver's abstract will be requested (required)
• Must be fluent and clear in spoken English
• Reference will be requested from a previous employer*

Compensation:

• $300 - $325 per shift in base pay
• Anywhere from $50 to $250 in gratuities and bonuses per day
• Total will usually be around $400 to $600 per day

How to ApplyWe'd love to hear from you if you’re an experienced bus operator with bus driving experience and an interest in expanding your career into being a tour guide. Please send your resume and a brief cover letter highlighting your relevant experience. We look forward to welcoming you to our team!