Timber-Tech Truss LP. - Scheduling & Office Production Assistant

UpSourced HR; Lethbridge; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the construction sector is seeking a Scheduling & Office Production Assistant to enhance service for Builder Partners and Dealers. This full-time role involves coordinating deliveries, assisting the production team, and ensuring efficient communication throughout the production process.

Qualifications

• Team approach to customer service experience.
• High attention to detail required.

Responsibilities

• Coordinate deliveries and customer pick ups.
• Assist Production Manager and update Builder Partners.
• Communicate with Fleet supervisor on Truck Maintenance.

Skills

Customer Service

Self-Motivated

Teamwork

Attention to Detail

Organization

Job description

POSITION: Scheduling & Office Production Assistant
REPORTS TO: Production Manager
Role Profile
Full time responsibility to enhance the service experience for our Builder Partners and Dealers when choosing Timber Tech Truss as a preferred EWP and Truss supplier. To assist the production team through effective and continual communication. Assist with increasing efficiency of procedures and process flow through the production process.

Position Description

• Coordinate deliveries and customer pick ups in a timely and organized fashion
  
• Update Builder Partners on any significant schedule changes
  
• Assist Production Manager when required
  
• Prepare Yard and Delivery site packages
  
• Upload delivery photos using Motive and Mitek Management
  
• Work with Sales on a regular basis, communicating builder requests and issues
  
• Coordinate internal transfers between company locations when necessary
  
• Communicate with the Fleet supervisor on Truck Maintenance
  
• Keeping detailed notes within Management when delivery dates are changed
  
  
  
  

Requirements

Skill, Knowledge, Experience and Traits required to ensure success in this role:

• Team approach to customer service experience
  
• Self-Motivated
  
• Able to work with a large team and as an individual
  
• Adaptable to changing processes
  
• High attention to detail
  
• Good organization skills
  
• Proper PPE knowledge