Tile & Stone Inside Sales | Customer Care Pro

Olympia Tile+Stone Inc.; Calgary; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

RRSP program with employer contribution

Vacation and paid time off

Opportunities for growth and development

Job summary

A leading distributor in the ceramic tile and stone industry in Calgary is seeking a Customer Service Representative. In this role, you will be the first point of contact for customers, processing orders and providing product expertise. The ideal candidate will have 1 to 3 years of experience in customer service, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers a comprehensive benefits package and opportunities for growth.

Qualifications

• 1 to 3 years of experience in inside sales or customer service.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet and assist showroom and order desk customers.
• Receive and process orders by phone, email, and in person.
• Coordinate with warehouse and logistics staff to schedule deliveries.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

High school diploma

Post-secondary courses in sales or administration

Tools

ERP/order entry systems

Job description

A leading distributor in the ceramic tile and stone industry in Calgary is seeking a Customer Service Representative. In this role, you will be the first point of contact for customers, processing orders and providing product expertise. The ideal candidate will have 1 to 3 years of experience in customer service, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers a comprehensive benefits package and opportunities for growth.