Building Materials Inside Sales Specialist

SRS Distribution Inc.; Calgary; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Wellness Benefits

Group RRSP

Stock Purchase Program

Paid Holidays

Vacation Days

Growth Opportunities

Training Programs

Job summary

SRS Distribution Inc. in Calgary, AB seeks an Inside Sales professional to provide product knowledge on building materials to new and existing customers. You will greet customers, manage calls, prepare quotes, coordinate with shipping, and support other sales activities to ensure timely project delivery.

This role emphasizes building strong customer relationships and staying up-to-date with home improvement products through daily learning and collaboration with outside sales staff.

Qualifications

• Inside Sales experience (1+ year).
• Administrative experience (2+ years).
• Customer service in a fast-paced setting required.
• Building materials/home improvement knowledge is an asset.
• Excellent verbal and written English communication.
• Strong computer skills.
• Previous sales experience is a plus.

Responsibilities

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Be an ambassador of the company with employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Skills

Inside Sales

Administrative Experience

Customer Service

Product Knowledge

Communication Skills

Computer Skills

Sales Experience

Job description

SRS Distribution Inc. in Calgary, AB seeks an Inside Sales professional to provide product knowledge on building materials to new and existing customers. You will greet customers, manage calls, prepare quotes, coordinate with shipping, and support other sales activities to ensure timely project delivery.

This role emphasizes building strong customer relationships and staying up-to-date with home improvement products through daily learning and collaboration with outside sales staff.