Ticket Validation Attendant - Winter - Occasional (Weekends Required)

Blue Mountain Resort; The Blue Mountains; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Free skiing for you and dependents

Discounted lift tickets

Staff meals & Starbucks treats

Exclusive discounts at Blue Mountain‑n

Wellness resources and free therapy

Job summary

Blue Mountain Resort seeks a Validation Attendant to greet guests, verify access products, and educate visitors about attractions at the ski lift lines. You will assist with crowd flow, explain rules, and direct guests to Guest Services when necessary.

The role requires working outdoors in cold weather, 2–3 shifts weekly (Fri/Sat/Sun) from November 21, 2026 to March 21, 2027, with shifts 4.5 to 6 hours long.

Qualifications

• Excellent customer service, interpersonal and communication skills.
• Ability to work outside for the full shift, in cold weather.
• Ability to work independently, multi-task and problem solve, including challenging situations.
• Team oriented with an energetic, friendly demeanor.
• Ski/Snowboard knowledge is an asset.

Responsibilities

• Greet guests at the Ski Lift Line and verify access products.
• Explain attractions and age restrictions to guests.
• Assist with flow of guests at validation points.
• Share Blue Mountain knowledge and orient guests to the Mountain.
• Help guests with pass scanning and redirect to Guest Services if needed.

Skills

Customer service

Interpersonal skills

Communication

Outdoor work

Job description

Occasional

WHAT'S IN IT FOR ME?

• Free skiing and riding for you and your dependents;
• Discounted lift and attractions tickets you can share with your friends. Enjoy skating, tubing, Ridge Runner, and more;
• Staff priced meals & Starbucks treats;
• Receive exclusive discounts at all Blue Mountain-owned retail stores;
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
  

Hourly rate of $19.00

Start date - November 21, 2026 to March 21, 2027:

• Part-Time: 2-3 shifts per week (Friday/Saturday/Sunday)
• Shift lengths: 4.5 or 6 hours
• Shifts anywhere from 9:00am to 8:00pm; weekend and holiday work required
  

WHAT

WILL I BE DOING?

The Validation Attendant greets guests at the Ski Lift Line to ensure they are utilizing the correct access product such as seasons passes or lift tickets and educating the guest about thesupport and guidance correct access products

• Checking guest's access passes at lift lines and other access locations that use RFID gates and scanners
• Interacting with guests - engaging, approaching, introducing yourself and initiating conversation. Explaining each attraction and communicating the individual restrictions and age requirements
• Helping to move and support flow of guests at specific validation pinch points
• Sharing passion and knowledge of Blue Mountain and helping orient guests to the Mountain
• Providing assistance for guests who may need support having their passes scanned
• Redirecting guests to Guest Services if they have the incorrect ticket or pass.
  

WHAT DO WE NEED FROM YOU?

• Excellent customer service, interpersonal and communication skills.
• Ability to work outside for the full shift, in cold weather.
• Ability to work independently, multi-task and problem solve as well as manage challenging situations.
• Team orientated with an energetic, friendly, cheerful, and animated demeanor.
• Ski/Snowboard skills/knowledge is an asset
• This role is being posted to fill a vacant position
  

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

Alterra Company Overview

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.