Ticket Validation Attendant - Winter - Occasional (Weekends Required)

Schweitzer; Maple Ridge; On-site; CAD 25,000 - 28,000; Part time

Benefits offered by this job

Attraction discounts

Family access

Job summary

Blue Mountain Resort is seeking a part-time Validation Attendant to greet guests at lift lines, verify access passes, and educate visitors about the correct access products. You will interact with guests, explain attractions, and help manage flow at critical points while keeping a cheerful, energetic demeanor.

The role requires outdoor work in cold weather, independent multi-tasking, and customer-focused problem solving. Ski/snowboard knowledge is an asset, with a flexible weekend schedule.

Qualifications

• Excellent customer service, interpersonal and communication skills.
• Ability to work outside for the full shift, in cold weather.
• Ability to work independently, multi-task and problem solve as well as manage challenging situations.
• Team orientated with an energetic, friendly, cheerful demeanor.
• Ski/Snowboard knowledge is an asset.

Responsibilities

• Greets guests at the Ski Lift Line and educates about access products.
• Checks guest access passes at lift lines and RFID gates.
• Interacts with guests and initiates conversation.
• Explains attractions, restrictions, and age requirements.
• Helps move and manage crowd flow at validation pinch points.
• Shares passion for Blue Mountain and orients guests to the Mountain.
• Assists guests who need pass scans and redirects to Guest Services if needed.

Skills

Customer service

Interpersonal skills

Communication skills

Team orientation

Problem solving

Multitasking

Job description

Occasional WHAT’S IN IT FOR ME?

Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. Save on meals across resort restaurants and cafés, including Starbucks. Receive exclusive discounts at all Blue Mountain-owned retail stores. Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

Hourly rate of $19.00 Start date – November 21, 2026 to March 21, 2027: Part-Time: 2-3 shifts per week (Friday/Saturday/Sunday) Shift lengths: 4.5 or 6 hours Shifts anywhere from 9:00am to 8:00pm; weekend and holiday work required

WHAT WILL I BE DOING?

• The Validation Attendant greets guests at the Ski Lift Line to ensure they are utilizing the correct access product such as seasons passes or lift tickets and educating the guest about the support and guidance correct access products
• Checking guest’s access passes at lift lines and other access locations that use RFID gates and scanners
• Interacting with guests – engaging, approaching, introducing yourself and initiating conversation.
• Explaining each attraction and communicating the individual restrictions and age requirements
• Helping to move and support flow of guests at specific validation pinch points
• Sharing passion and knowledge of Blue Mountain and helping orient guests to the Mountain
• Providing assistance for guests who may need support having their passes scanned
• Redirecting guests to Guest Services if they have the incorrect ticket or pass.

WHAT DO WE NEED FROM YOU?

• Excellent customer service, interpersonal and communication skills.
• Ability to work outside for the full shift, in cold weather.
• Ability to work independently, multi-task and problem solve as well as manage challenging situations.
• Team orientated with an energetic, friendly, cheerful, and animated demeanor.
• Ski/Snowboard skills/knowledge is an asset
• *This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure. Work at Blue to live the full Village-based Ski Resort experience, all within driving distance of Toronto. Receive great perks on retail, restaurants, lessons and of course free direct to lift access to over 14 iconic ski resorts across Canada and the US.