Thrift Store Clerk

salvationarmyca; Smiths Falls; On-site; CAD 24,000 - 33,000; Part time

Job summary

The Salvation Army Canada is seeking a part-time store associate for a temporary 24-hour week role in the thrift store. You will handle cash and debit sales, assist donors, and maintain friendly customer service while helping with inventory, pricing, and merchandise displays.

The position requires basic math, cash handling experience, and the ability to stand for extended periods. Shifts include Saturdays and weekdays, with hours centered around store operations, and training will be provided.

Qualifications

• Completion of Secondary School.
• Minimum of three months of related experience.
• Cash handling experience is required.
• Knowledge of cash register, debit machine and credit card processing is an asset.
• Basic math skills required.

Responsibilities

• Process customer transactions accurately at the point of sale.
• Process raw materials by loading/unloading, sorting, packing, pricing, and storing donations.
• Interact with customers/donors in a positive, friendly, and courteous manner.
• Assist with store layout plans and ensure attractive displays; replenish inventory as directed.
• Unload donations and place stock in appropriate locations; maintain inventory control.

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Accountabilities

Operations

• Protect the integrity of all donated items.
• Hold in safe keeping keys and alarm codes to open and close the Thrift Store, when needed.
• Responsible for accurate completion of all customer transactions including cash and debit sales.
• Process raw materials by loading/unloading, sorting, packing, pricing, and storing donations.
• Interact with customers/donors in a positive, friendly, and courteous manner.
• Contribute to meeting store budgets by maintaining customer service standards.
• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
• Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through "Tidy Maintenance".Replenish inventory levels based on supervisor's directions.
• Provide customer service and greeting customers.
• Unload donations and place stock in appropriate warehouse location.
• Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
• Removal of inventory from sales floor as directed.
• Abide by store policy and procedures.
• Work with volunteers as assigned.

Communications

Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

Health and Safety

• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage).
• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
• Perform other related duties.

Working Conditions

This is a temporary part-time position based on 24 hours per week for 3 months.

Shifts will include Saturdays and weekdays, as per operational requirement.

The work schedule is determined in consultation with your manager and may vary according to requirements of responsibility.

Flexibility in scheduling is required.

The Supervisor will set the hours of work and work schedule.

This job requires the ability to stand for extended periods with frequent twisting, bending, crouching, and reaching is required.

Ability to lift/move 20 to 29 pounds.

Hours Of Work: Work will be scheduled between Monday to Saturday, 8:45 a.m. to 5:15 p.m. as per operational requirements and includes a ½ hour unpaid meal break where applicable. Flexibility is required. Saturdays are a requirement.

Education, Qualifications and Certifications

• Completion of Secondary School.
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements

• Have a minimum of three (3) months of prior related experience.
• Cash handling experience is required.
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.
• Basic math skills required.

Skills and Capabilities

• Attention to detail, problem solving and analytical skills.
• Self-motivated/disciplined.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.
• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Excellent interpersonal skills, integrity, and adaptability.
• Exhibit good listening skills, have strong oral/written communication skills.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $17.60 to $19.85 with a maximum of $23.82. Placement in the salary range will