Thrift Store Clerk

The Salvation Army in Canada; Bowmanville; On-site; CAD 24,000 - 33,000; Part time

Job summary

The Salvation Army in Canada is seeking a Thrift Store Clerk to support the Bowmanville Thrift Store with donation processing, pricing, sorting and stock rotation, and friendly customer service. This part-time role collaborates with volunteers to maintain an inviting shopping environment.

Responsibilities include assisting donors, categorizing clothing, keeping areas tidy, and ensuring OH&S compliance. This position offers an hourly wage and opportunities to contribute to community service.

Qualifications

• Completion of Secondary School.
• Minimum of three months of related experience in processing or distribution of goods and customer service.
• Ability to follow safety guidelines and work with volunteers.

Responsibilities

• Process donations by loading/unloading, pricing, sorting, packing, storing, stock rotation and hanging donations.
• Interact with customers/donors in a positive, friendly, and courteous manner.
• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact and courtesy when dealing with difficult donors/customers.
• Assist donors with their donations.
• Categorize and box seasonal clothing, shoes etc. for storing.
• Carry Salvage to the SeaCan and Trash Bags/Items/Cardboard to the appropriate Bin outside.
• Abide by store policy and procedures.
• Work with volunteers as assigned.

Skills

Attention to detail

Customer service

Team collaboration

Communication skills

Problem solving

Education

Secondary School

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

The Thrift Store Clerk is primarily responsible for assisting in the efficient and effective reclamation, processing, or distribution of donated goods for the Bowmanville Thrift Store.

Accountabilities

Operations

• Process donations by loading/unloading, pricing, sorting, packing, storing, stock rotation and hanging donations.
• Interact with customers/donors in a positive, friendly, and courteous manner.
• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact and courtesy when dealing with difficult donors/customers.
• Assist donors with their donations.
• Categorize and box seasonal clothing, shoes etc. for storing.
• Carrying Salvage to the SeaCan and Trash Bags/Items/Cardboard to the appropriate Bin outside.
• Abide by store policy and procedures.
• Work with volunteers as assigned.
• Inform your supervisor of all donor/customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

Health & Safety

• Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).
• Maintain an attractive organized and safe appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Perform other position related duties as required.

Working Conditions

• This is a regular part-time position based on 14 hours per week.
• This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required; the ability to lift/move 30 pounds.
• Your supervisor sets the hours of work and work schedule.
• This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required; the ability to lift/move 50 pounds.
• Work schedule may vary from week to week.

Education, Qualifications And Certifications

• Completion of Secondary School.

Experience And Skilled Knowledge Requirements

• Minimum of three (3) months of prior related experience in processing or distribution of goods and customer service.
• Knowledge of lifting guidelines.
• Brand awareness would be a definite asset.
• Basic reading skills are required.
• Alternative combinations of education and experience may be considered.

Skills And Capabilities

• Attention to detail, problem solving and analytical skills.
• Self-motivated/disciplined.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.
• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Must have good interpersonal and communication skills; exhibit good listening skills
• Represent the organization in a positive, professional, and engaging manner.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $17.60 to $19.85 with a maximum of $23.82. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.