Thrift Store Clerk

TSA The Salvation Army TSA; Canada; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Thrift Store Clerk to enhance customer service and support retail operations. This part-time role offers 24 hours a week, with flexible scheduling and the opportunity to assist in a meaningful mission. Ideal candidates will have strong communication and cash handling skills, contributing to a welcoming environment while managing donations and store inventory. Join a team that values diversity and continuous growth, making a significant impact in the community.

Benefits

Health and Dental Benefits

Paid Vacation

Sick Time

RRSP Contributions

Flexible Scheduling

Continuous Learning Opportunities

Qualifications

• Minimum of three months of related experience required.
• Knowledge of cash handling and customer service essential.

Responsibilities

• Interact positively with customers and donors.
• Handle cash and debit transactions accurately.
• Maintain store cleanliness and organization.

Skills

Customer Service

Cash Handling

Communication Skills

Teamwork

Education

Completion of Secondary School

Tools

Cash Register

Debit Machine

Job description

time left to apply End Date: June 6, 2025 (25 days left to apply)

job requisition id JR102011

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary: The Thrift Store Clerk provides service to customers, sorts incoming product and assists in the ongoing retail operations of The Salvation Army Innisfail Thrift Store.

Accountabilities

Operations:

• Interact with customers/donors in a positive, friendly, and courteous manner.
• Protect the integrity of all donated items.
• Responsible for accurate completion of all customer transactions including cash and debit sales.
• Contribute to meeting store budgets by maintaining customer service standards
• Opening and closing of store following store procedures when required
• Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
• Pay particular attention to store security, by monitoring activity within the store.
• Handle the merchandise in a safe and organized manner; assist in stock rotation.
• Contribute to the control of inventory by receiving, sorting, and pricing as per directions.
• Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.
• Replenish inventory levels based on supervisor’s directions.
• Removal of inventory from sales floor as directed.
• Maintain the proper sorting and processing of all donated goods, ensuring compliance with quality standards.
• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary.
• Abide by store policy and procedures.
• Perform other position related duties as required.

Communication:

• Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

Health and Safety:

• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage).

Perform other position related duties as required.

FINANCIAL AND MATERIALS MANAGEMENT:

• Responsible for handling cash and debit sales.
• Contribute to store budgets by maintaining customer service standards.
• Assist with the materials management of donations/product flow in the thrift store.

Working Conditions:

• This is a part-time position at 24 hours per week with the potential to pick up extra hours at the Innisfail Thrift Store
• Schedule is 4 days a week, 6 hours per day, 10:00 am - 4:30 pm with a 30 minute unpaid lunch break.
• Schedule may vary from week to week and include weekdays and Saturday’s
• Flexibility in scheduling is required.
• Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
• Ability to lift/move up to 30 pounds
• The Supervisor will set the hours of work and work schedule.

Education and Experience Qualifications:

Education, Qualifications and Certifications:

• Completion of Secondary School.
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements:

• Have a minimum of three (3) months of prior related experience.
• Cash handling experience is required.
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.

Skills and Capabilities:

• Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
• Maintain information in confidence as required
• Participate as an active and responsible team member.
• Participate in mandatory orientation training.
• Participate in regular supervision and performance appraisal process.
• Represent the organization in a professional and engaging manner.
• Must comply with all Salvation Army policies and procedures and associated legislation.
• Brand awareness would be an asset.
• Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority
• Self-motivated/disciplined.
• Represent The Salvation Army in a positive manner
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Excellent interpersonal skills, integrity, and adaptability.
• Strong oral and written communication skills.
• Ability to work in a cooperative team-oriented atmosphere.
• Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment
• May require screening through The Salvation Army Abuse Registry.
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada.

Compensation:

The target hiring range for this position is $15.75 to $19.69 with a maximum of $23.63.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary: The Thrift Store Clerk provides service to customers, sorts incoming product and assists in the ongoing retail operations of The Salvation Army Innisfail Thrift Store.

Accountabilities

Operations:

• Interact with customers/donors in a positive, friendly, and courteous manner.
• Protect the integrity of all donated items.
• Responsible for accurate completion of all customer transactions including cash and debit sales.
• Contribute to meeting store budgets by maintaining customer service standards
• Opening and closing of store following store procedures when required
• Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
• Pay particular attention to store security, by monitoring activity within the store.
• Handle the merchandise in a safe and organized manner; assist in stock rotation.
• Contribute to the control of inventory by receiving, sorting, and pricing as per directions.
• Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.
• Replenish inventory levels based on supervisor’s directions.
• Removal of inventory from sales floor as directed.
• Maintain the proper sorting and processing of all donated goods, ensuring compliance with quality standards.
• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary.
• Abide by store policy and procedures.
• Perform other position related duties as required.

Communication:

• Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

Health and Safety:

• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage).

Perform other position related duties as required.

FINANCIAL AND MATERIALS MANAGEMENT:

• Responsible for handling cash and debit sales.
• Contribute to store budgets by maintaining customer service standards.
• Assist with the materials management of donations/product flow in the thrift store.

Working Conditions:

• This is a part-time position at 24 hours per week with the potential to pick up extra hours at the Innisfail Thrift Store
• Schedule is 4 days a week, 6 hours per day, 10:00 am - 4:30 pm with a 30 minute unpaid lunch break.
• Schedule may vary from week to week and include weekdays and Saturday’s
• Flexibility in scheduling is required.
• Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
• Ability to lift/move up to 30 pounds
• The Supervisor will set the hours of work and work schedule.

Education and Experience Qualifications:

Education, Qualifications and Certifications:

• Completion of Secondary School.
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements:

• Have a minimum of three (3) months of prior related experience.
• Cash handling experience is required.
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.

Skills and Capabilities:

• Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
• Maintain information in confidence as required
• Participate as an active and responsible team member.
• Participate in mandatory orientation training.
• Participate in regular supervision and performance appraisal process.
• Represent the organization in a professional and engaging manner.
• Must comply with all Salvation Army policies and procedures and associated legislation.
• Brand awareness would be an asset.
• Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority
• Self-motivated/disciplined.
• Represent The Salvation Army in a positive manner
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Excellent interpersonal skills, integrity, and adaptability.
• Strong oral and written communication skills.
• Ability to work in a cooperative team-oriented atmosphere.
• Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment
• May require screening through The Salvation Army Abuse Registry.
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada.

Compensation:

The target hiring range for this position is $15.75 to $19.69 with a maximum of $23.63.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

time left to apply End Date: June 4, 2025 (23 days left to apply)

About Us

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.