Thrift Shop Associate & Delivery Driver

Mennonite Central Committee (MCC)

Abbotsford

On-site

CAD 32,000 - 34,000

Full time

7 days ago

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Benefits offered by this job

Comprehensive Group Benefits

Job summary

MCC BC—MCC Centre Thrift Shop in Abbotsford, BC—seeks a Thrift Shop Associate with Driving to support both front- and back-of-house operations. You will handle receiving, pricing, and merchandising, drive for deliveries, and provide friendly customer service in a busy retail setting.

You will work 40 hours weekly with a team committed to MCC's mission, Sustainability and peace work. Requires a valid driver's license and ability to lift items; training and safety protocols are provided.

Qualifications

Minimum of 1 year of relevant thrift, customer service and/or retail experience.
Knowledge of the second-hand merchandise market & basic ability to assess quality of clothing, housewares, and furniture is an asset.
Experience driving a one-ton truck is an asset.

Responsibilities

Receiving: welcome inventory donors, assisting them with unloading donations, assessing the suitability of donations, pre-sorting for efficient storage or disposal, and maintaining a tidy, safe and welcoming receiving area.
Warehousing: ensure inventory is stored efficiently, safely and within the systems, processes and places established by shop leaders.
Inventory processing, sorting and pricing: sort, classify, assess and price all types of inventory using the systems, processes and procedures established by shop leaders.
Inventory preparing and repairing: in collaboration with volunteers and colleagues, clean, fix and maintain inventory in preparation for storing or merchandising.
Inventory staging: prepare and place merchandise for movement onto the retail floor.
Tidying and organizing: ensure that back-of-house areas, including receiving areas, warehouse, staging areas and common areas are organized, clean, well-maintained to achieve MCC BC standards of tidiness, organization and optimal efficiency.
Customer assistance: provide service and assistance directly to customers and donors on the retail floor, at the Customer Service desk, change rooms, at check-out and on the phone.
Cash handling and check out: assist with check out services and processes, including customer service and assistance, cash handling, till systems, balancing, and error handing.
Inventory stocking and merchandising: ensure displays, fixtures and shelves have adequate, attractive, appropriate and well-organized inventory for purchase, moving from back-of-house staging areas as appropriate.
Tidying & organizing: ensure that front-of-house areas, including the merchandise floor, till areas, vestibules, change rooms, and customer washrooms are organized, clean, well-maintained to achieve MCC BC standards of tidiness, organization and optimal customer experience.
Store presentation: assist with maintaining, including tidying and minor repairs, of the shop’s interior and exterior spaces to achieve MCC BC standards of tidiness, organization and optimal customer experience.
Store safety: assist in resolving any conflicts arising with customers or volunteers in a manner that reflects MCC BC’s values for peaceful and respectful conflict resolution.
Driving and delivery: pick up and deliver large inventory, including furniture and appliances, from homes and businesses using a MCC BC delivery vehicle, including: scheduling pick ups and deliveries by phone, email or in person; courteously communicating inventory acceptability to donors; carefully moving large inventory by hand or with dollies through private and public spaces and in and out of the MCC BC delivery vehicle; safely and efficiently driving a one-ton delivery truck; and ensuring that the MCC BC delivery vehicle is kept in optimal operating condition.
Merchandising specialty inventory: identify and effectively merchandize unique, high-quality, high-value or collectible inventory, including vintage, boutique or collectible items.