Third Key Holder

Ardene; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading fashion retail team as a Third Key Holder, responsible for overseeing store operations in the absence of management. This role focuses on customer service, merchandising, and supporting team performance, all while creating a welcoming shopping environment. Ideal candidates are energetic, possess strong communication skills, and have a passion for fashion.

Qualifications

• Excellent selling and customer service abilities.
• Strong time management and priority-setting skills.
• Ability to lead a team in a positive and inclusive manner.

Responsibilities

• Overseeing all store operations in the absence of managers.
• Ensuring outstanding service and a friendly environment.
• Processing purchases and adhering to company policies.

Skills

Selling abilities

Customer service

Time management

Communication

Team leadership

Education

High school diploma

Job description

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

The Role

The Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities Include :

• In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including : opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing any other related duties as directed by the Store Manager.

Qualifications :

• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements :

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements :

• Days, evenings and weekends.

The average wage for this position is $17.40 per hour.

Please be advised that Ardene complies with minimum wage legislation. However, it can take up to three months following a minimum wage increase to update the job description wage information for our positions.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.