Third Key Holder

Arden Holdings Inc.; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retail company is seeking a Third Key Holder who will assist with visual merchandising, oversee store operations, and ensure outstanding customer service. The ideal candidate will possess strong leadership and communication skills, helping foster a welcoming and efficient retail environment. This role includes responsibilities in the absence of management and contributes to the team dynamic through effective delegation and support.

Benefits

Dynamic and friendly work environment

Flexible Schedule

Upgraded eligibility for Ardene Rewards

Birthday paid off

Supportive and caring management team

Wellness initiatives

Qualifications

• Strong selling and customer service abilities.
• Ability to delegate tasks and lead a team positively.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee all store operations in absence of Store Manager.
• Ensure outstanding service by creating a friendly environment.
• Support the Store Manager to follow company standards.

Skills

Customer service

Time management

Communication

Leadership

Education

High school diploma

Job description

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

The Role

The Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities Include :

• In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including : opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing any other related duties as directed by the Store Manager.

Qualifications :

• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements :

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements :

• Days, evenings and weekends.

The average wage for this position is $17.40 per hour.

Please be advised that Ardene complies with minimum wage legislation. However, it can take up to three months following a minimum wage increase to update the job description wage information for our positions.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

Dynamic and friendly work environment

Flexible Schedule

Upgraded eligibility for Ardene Rewards

Birthday paid off

Supportive and caring management team

Wellness initiatives

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