Therapy Services Booking Clerk / Receptionist

Vancouver Island Health Authority; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Therapy Services Booking Clerk / Receptionist to manage outpatient appointments and ensure patient safety through effective clerical and receptionist tasks. The ideal candidate will have strong communication skills and a background in medical terminology. This temporary full-time position is set to start on January 3, 2025.

Qualifications

• Grade 12 and two years of recent related experience or equivalent combination.
• Skills in effective communication and knowledge of medical terminology required.

Responsibilities

• Determines out-patient appointment priority and schedules appointments.
• Gathers information, compiles statistics, and performs database entry.
• Handles related clerical and receptionist duties.

Skills

Keyboard speed of 45 wpm

Knowledge of medical terminology

Effective verbal and written communication skills

Ability to deal effectively with others

Ability to physically carry out the duties of the position

Education

Grade 12

Job description

Therapy Services Booking Clerk / Receptionist - (207899)

Work Area : FBA Only

Multi-Site : No

Travel Requirement : Not Applicable

Shift Start Time / End Time : 0830-1630

Days Off : Not Specified

Vacancy Type : Temp FT

Salary Range (Hourly Rate) : $27.56 - $27.56

Paid FTE : 1.0

Worked BI-WEEKLY HOURS : 75

Planned Start Date : Jan. 3 2025

Approximate End Date (For Temporary Assignments ONLY) : Jun. 6 2026

Pending Return of Incumbent : Yes

CRC required : Yes (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Job Description :

In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA. The requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Therapy Services Booking Clerk / Receptionist, utilizing a variety of computerized applications, determines out-patient appointment priority, schedules and books outpatient appointments, gathers information, compiles statistics and reports, performs database entry, and other related clerical and receptionist duties.

QUALIFICATIONS :

Education, Training And Experience :

Grade 12 and two years of recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities :

• Keyboard speed of 45 wpm
• Knowledge of medical terminology
• Effective verbal and written communication skills
• Ability to deal effectively with others
• Ability to physically carry out the duties of the position

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Therapy • Nanaimo, Regional District of Nanaimo, Canada