The Shoe Co. - Supervisor Part-time

Designer Brands Canada; Edmonton; On-site; CAD 1,818,432 - 2,589,888; Part time

Benefits offered by this job

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

24/7 support through Employee Assistance Program

Growth and training opportunities

Job summary

Designer Brands Canada is seeking a part-time Supervisor for its Shoe Co. banner in Edmonton. In this role, you will assist in leading the store environment and ensure exceptional customer experiences while coaching the team to achieve sales and operational goals.

The ideal candidate will have an outgoing attitude, strong customer service skills, and the flexibility to work various shifts, including weekends. You will enjoy a supportive work culture with growth opportunities and benefits such as employee discounts and assistance programs.

Qualifications

• Open and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service skills.
• Motivated and results-driven.
• Ability to work in a fast-paced environment.
• Flexibility to adapt to change.
• Availability for scheduled shifts including weekends.

Responsibilities

• Lead the team to provide exceptional customer experiences.
• Maintain product knowledge and industry trends.
• Coach team members towards achieving business results.
• Facilitate teamwork and communication within the store.
• Open and close the store efficiently.

Skills

Customer service

Teamwork

Communication

Adaptability

Job description

Job Description

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

Position

We’re looking for a (Part-time) Supervisor for our Shoe Co. banner who will put their best foot forward. As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role model service standards coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a paced environment, collaborate and execute on operational excellence will be key to your success in this role.

Key Job Accountabilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Benefits

• 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling.
• Additional benefits include monthly bonus potential, opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE

Pay

$16.14 per hour.

EEO & Accommodations

We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Artificial Intelligence

Some roles may use artificial intelligence-enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.