The Shoe Co. - Store Manager

Designer Brands; Ajax; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their team at The Shoe Co. This role is pivotal in creating an inclusive environment that fosters customer connection and operational excellence. You will coach and develop a passionate team, drive sales, and ensure exceptional customer experiences. With opportunities for growth and a supportive work culture, this position is ideal for individuals who thrive in a fast-paced retail setting. Join a company that values diversity and offers a range of benefits, including discounts and flexible scheduling, to help you succeed in your career journey.

Benefits

30% discount on merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Unlimited growth opportunities

Training and development programs

Open Door Policy

Qualifications

• 4+ years in retail supervisory roles with proven sales success.
• Strong leadership skills with the ability to motivate a team.

Responsibilities

• Lead the store team to achieve sales and profitability targets.
• Create exceptional customer experiences and foster teamwork.

Skills

Leadership

Customer Service

Problem Solving

Multitasking

Team Management

Education

Post-secondary education

Tools

MS Word

Excel

Job description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward.

As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
• Develops and implement agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with Senior Operational Managers.

Qualifications:

• Educational background: relevant post-secondary education.
• Minimum 4 years of experience in progressive retail supervisory role.
• Proven success in the achievement of sales and profitability targets in large volume top doors.
• Positive and energetic team player with a strong leadership capability.
• Proven ability to motivate others.
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience.
• Ability to work, days, closing shifts and weekends.
• Mobile within a geographic area.

Working here is a shoe lover’s dream: As a Designer Brands associate, you are eligible for:

• a 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential, opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/

#SDB