The Shoe Co. - Assistant Manager

Designer Brands; Cambridge; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Assistant Manager, where your leadership will inspire a dynamic team and foster exceptional customer experiences. This role is perfect for those who thrive in a fast-paced retail environment and are passionate about shoes. You will be responsible for coaching staff, achieving sales targets, and maintaining operational excellence. Enjoy a supportive workplace that values diversity and offers numerous growth opportunities. With a competitive benefits package and a generous employee discount, this is your chance to step into a fulfilling career in retail that celebrates individuality and teamwork.

Benefits

30% employee discount

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Training and development programs

Open Door Policy

Qualifications

• 2-3 years of retail supervisory experience required.
• Proficiency in MS Office and multitasking in fast-paced environments.

Responsibilities

• Lead and coach the team to achieve store objectives and sales targets.
• Ensure exceptional customer experiences and operational integrity.

Skills

Customer Service

Sales Achievement

Team Leadership

Problem Solving

Multitasking

Education

High School Diploma

Retail Management Experience

Tools

MS Word

Excel

Email

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

1. Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
2. Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
3. Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
4. Recruit, manage, develop, and train top talent who have a love of shoes.
5. Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
6. Develops and implement agile business plans to achieve results.
7. Fosters teamwork, collaboration and change advocacy within the store and district.
8. Maintain effective, open lines of communication with the Store Manager.

Qualifications:

1. Proven success in the achievement of sales and profitability targets.
2. Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
3. Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience.
4. Minimum 2 to 3 years of experience in progressive retail supervisory role.
5. Ability to work, days, closing shifts and weekends.

Working here is a shoe lover’s dream. As a Designer Brands associate, you are eligible for:

1. a 30% discount off at our stores on regular priced merchandise.
2. A competitive benefits package (Full Time Associates Only).
3. Paid Time Off (Personal Days & Vacation - Full Time Associates Only).
4. Flexible scheduling.
5. Additional benefits include monthly bonus potential, opportunities.
6. 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
7. Unlimited opportunity for growth and training and development programs.
8. Open Door Policy and MUCH MORE.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/