TFW Experience Agent | Mirabel

Savoura; Mirabel; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Telemedicine and EAP

Extended health insurance

Life insurance

Disability insurance

Group insurance program

Fast-growing company

Wellness programs

RRSP and DPSP

5 personal days

Team-building activities

Free coffee

Free parking

Electric vehicle charging stations

Free products available weekly

Casual dress code

Job summary

SAVOURA in Mirabel seeks a TFW Experience Agent to support temporary foreign workers throughout their onboarding and integration, ensuring a respectful, structured and supportive work environment, with a focus on clear communication and timely information flow. You will translate when needed, assist in meetings and HR procedures, help with housing follow-ups, and liaise between workers and management.

This role requires bilingual French and Spanish, HR training, autonomy, and a willingness to

Qualifications

• Training in HR or related field.
• Bilingual in French and Spanish, spoken and written.
• Valid driver's license and ability to use digital tools.

Responsibilities

• Coordinate welcoming and integration of temporary foreign workers on arrival.
• Ensure clear communication of information and apply company guidelines.
• Serve as liaison between workers and management to facilitate information flow.

Skills

Bilingual FR/ES

HR background

Autonomy

Driver’s license

Education

HR training or related field

Job description

Immerse yourself in the dynamic world of SAVOURA, a leader in greenhouse-grown tomatoes and strawberries!

At our Mirabel site, the TFW Experience Agent plays a key role in supporting the daily experience of our temporary foreign workers. Present on the ground, you help facilitate communication, support teams, and ensure a structured, respectful, and human integration process—from the moment workers arrive in Canada.

At SAVOURA, we cultivate exceptional products while prioritizing your well-being and passion. Our collaborative environment fosters teamwork, making a positive impact daily. See some of the perks:

• Telemedicine and Employee Assistance Program (EAP)
• Extended health insurance
• Life insurance
• Disability insurance
• Group insurance program
• Fast-growing company
• Wellness programs
• RRSP and Deferred Profit Sharing Plan (DPSP)
• 5 personal days
• Team-building activities
• Free coffee
• Free parking
• Electric vehicle charging stations
• Free products available weekly
• Casual dress code

Job detail

Working closely with greenhouse managers and the HR team, you will help facilitate communication, ensure smooth integration, and contribute to a respectful, structured, and supportive work environment. Through your approachable style and strong listening skills, you will directly impact the quality of the experience for temporary foreign workers and support the smooth operation of SAVOURA's activities.

Your role

You coordinate the welcoming and integration of temporary foreign workers upon their arrival at SAVOURA. You ensure that key information is clearly communicated, that integration steps are well understood, and that company guidelines are applied in a simple, respectful, and consistent manner.

You act as a link between temporary foreign workers and management teams to ensure information flows smoothly. You help clarify messages, answer questions, and maintain respectful, effective communication on a daily basis.

When required, you support managers during meetings where translation is needed, including disciplinary situations, workplace accidents, harassment cases, or other on-the-ground realities. You help ensure messages are clearly understood and that discussions are handled with care and professionalism.

You support the training of workers when new HR procedures or programs are implemented. You simplify information, ensure understanding, and encourage autonomy so that best practices can be applied in daily work.

As needed, you act as an interpreter during essential processes such as medical appointments, banking appointments, or other everyday situations. You support workers as they navigate these processes while encouraging autonomy and confidence.

You conduct regular follow-ups on housing and contribute to maintaining appropriate living conditions. When needed, you identify required improvements and coordinate corrective actions with the appropriate internal teams.

You take part in various human resources projects and contribute to the continuous improvement of the temporary foreign worker experience. Occasional travel to other sites may be required, depending on operational needs.

Required skills

You have training in human resources, intervention, or a related field, or equivalent experience that allows you to operate comfortably in a field-based role. You understand the human, cultural, and organizational realities involved in supporting temporary foreign workers and approach situations with judgment and respect.

You are bilingual in French and Spanish, both spoken and written. You are comfortable translating, explaining, and rephrasing messages in a variety of contexts, including sensitive situations, while ensuring information is clearly understood by all parties.

You demonstrate autonomy and strong organizational skills in managing your daily responsibilities. You are able to handle multiple files simultaneously, prioritize effectively, and maintain a consistent on-the-ground presence while meeting deadlines and responsibilities.

You hold a valid driver's licence and are comfortable using digital tools. You enjoy collaborating with different teams, building trust quickly, and working in an environment where communication and teamwork are essential.

Do you see yourself in this role?

Send us your application today and join a team where your talent can shine.