Test Centre Administrator- Hamilton

Trios-College-Business-Technology-Healthcare-Inc.-; Hamilton; On-site; CAD 20,000 - 28,000; Part time

Job summary

triOS and Eastern College in Hamilton is hiring a Test Centre Administrator to keep exam sessions quiet, safe, and orderly, and to serve as the first point of contact for visitors.

You should have 1–2 years of administrative and customer service experience, excellent communication, and the ability to handle multitasking and varying shifts.

Qualifications

• 1–2 years of administrative experience.
• 1–2 years of customer service experience.
• Excellent communication skills and the ability to multitask.
• Ability to work varying shifts, as required.

Responsibilities

• Greeting all individuals upon arrival and answering all incoming phone calls.
• Ensure all candidates store personal belongings in provided lockers prior to writing tests.
• Running open for business of all exams at the start of each day, turning on all monitors in testing room, printing daily schedule of candidates writing exams.
• Completing Candidate Testing Regulation Forms with appropriate testing information.
• Ensuring testing client rules and regulations are followed for each test being written in our centre.
• Proctoring exams by walking through test centre exam location every ten minutes (or as required by testing client).
• Signing in and directing all testing students to their workstations and answering questions and concerns they may have before, during and following their exams.
• Other duties as assigned, and which are in the best interests of the College.

Skills

Administrative experience

Customer service

Communication

Multitasking

Shift flexibility

Job description

Join the Future of Education – Where Passion Meets Purpose

At triOS and Eastern College, we don’t just help students become job-ready graduates – we ignite futures. We’re seeking kindred spirits who believe that learning can change lives.

As a Canada-owned private career college, our vision is bold, our mission is clear, and our values run deep. Integrity, dedication, readiness, and respect aren’t just words – they shape every classroom experience, every team meeting, and every morning coffee.

We’re looking for people who:

• Lead with integrity — You do what you say you’ll do.
• Show up with heart — You bring your best to students and colleagues alike.
• Embrace growth — You’re always learning, always evolving.

If this sounds like you, you might be exactly who we’re looking for.

We’re not just hiring – we’re building a community of educators and professionals who care deeply, dream boldly, and laugh often.

We are proud to be one of Canada’s Best Managed Companies for 15 consecutive years – now recognized with Platinum designation. That’s not just a badge – it’s a reflection of our student-first mindset and unwavering support for our team.

Let’s shape the future together.

Location

On-site at the Hamilton Campus, 20 Hughson St S, Suite 800. Hamilton, ON L8N 2A1

Hours

Part time hours- Hours will be scheduled between Monday to Saturday, 7:00 am - 6:00 pm. Exact schedule may vary; flexibility is required to meet scheduling needs.

Start Date

Immediate

End Date: October 30, 2026

Compensation

$17.60/ hr

The Opportunity

The primary function of the Test Centre Administrator will be to ensure candidates are able to write their exams in a quiet, clean, and orderly environment, as well as to provide a point of contact for all persons who visit or contact the test centre ensuring that everyone feels good about their first impression.

What you’ll be doing

• Greeting all individuals upon arrival and answering all incoming phone calls.
• Ensure all candidates store personal belongings in provided lockers prior to writing tests. Ensure that candidates are aware of what is and is not allowed to be brought into the testing room.
• Running open for business of all exams at the start of each day, turning on all monitors in testing room, printing daily schedule of candidates writing exams.
• Completing Candidate Testing Regulation Forms with appropriate testing information.
• Ensuring testing client rules and regulations are followed for each test being written in our centre.
• Proctoring exams by walking through test centre exam location every ten minutes (or as required by testing client) and ensuring candidates are focused and have not brought in forbidden items for cheating.
• Signing in and directing all testing students to their workstations and answering questions and concerns they may have before, during and following their exams.
• Other duties as assigned, and which are in the best interests of the College.

What you bring to the position

• 1 – 2 years of administrative experience such as- accurate documentation, record keeping and file management.
• 1 – 2 years of customer service experience.
• Excellent communication skills and the ability to multitask.
• Ability to work varying shifts, as required.

This job posting is for a current vacancy.

A criminal background check will be required for the selected candidate.

We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve.

We are proud to be an equal opportunity employer and welcome applications from candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.