Territory Sales Manager

Jobtailor; Burnaby; On-site; CAD 60,000 - 90,000; Full time

Job summary

Hoya is seeking a results-driven Territory Sales Representative to develop and execute a strategic plan for the Metro Vancouver region. You will call Eye Care Professional accounts, deliver product training, analyze metrics and collaborate across departments to ensure superior service.

The role requires travel, strong communication skills and a proven track record in optical sales. A college diploma or equivalent experience is acceptable, with 3–5 years of sales experience.

Qualifications

• Post Secondary Degree, College Diploma or relevant experience
• 3-5 years of related sales experience
• Demonstrated sales track record, new sales track record & quota attainment
• Ability to travel extensively within assigned territory (car)

Responsibilities

• Create and execute a territory sales plan that meets or exceeds sales targets and supports revenue objectives.
• Identify market trends and competition strategies to inform territory strategy.
• Make in-office and touch calls to Eye Care Professional accounts to generate sales and build relationships.
• Prepare annual call plan, route plans, and daily call plans to optimise time.
• Deliver product training and education to ECPs and staff.
• Manage administrative tasks and reporting within the daily routine.
• Analyze account metrics and assist customers through training and program implementation.
• Execute Hoya’s marketing programs and promotions.
• Build long-term, mutually beneficial relationships with existing and new customers.
• Maintain timely communication and follow-up with customers and prospects.
• Submit sales activity reports and presentations on time.
• Collaborate with Marketing, Customer Care, lab personnel and Accounting to ensure high service standards.
• Other duties may be assigned

Skills

Territory Sales Planning

Customer Relationship Management

New Business Development

Salesforce Proficiency

Optical Industry Exposure

Education

Post Secondary Degree or College Diploma

Tools

Salesforce

Excel

PowerPoint

Outlook

IPad

IPhone

Job description

• Create and execute a territory sales plan that meets or exceeds established sales targets and supports Hoya’s revenue and profit objectives.
• Identify market trends and competition strategies that will assist in the development and execution of the territory sales plan.
• Makes physical (in office) and touch calls (e.g., Phone, email) to Eye Care Professional accounts within your assigned geographic territory for the purpose of generating sales and building enduring customer relationships.
• The call day begins and ends commensurate with the times that accounts will see representatives.
• Prepare annual call plan, route plans, daily physical call plans to optimize use of time.
• Deliver product training and education to ECP’s and their staff
• Administration time (including time for reporting and planning) should be handled within the daily routine at either the beginning and/or end of business day and between calls.
• Actively analyze account metrics and assist customers through direct training and/or implementation of other programs in problem solving within opportunity areas (e.g., non-adapt, fitting issues, customer presentations skills etc., finishing lab skills.)
• Execute Hoya’s marketing programs and promotions
• Fabricate long-term and mutually beneficial relationships with existing and new customers
• Maintain consistent communication and timely follow-up with customers and prospects and be available and responsive to customer’s real-time needs
• Complete sales activity reports and presentations in a timely manner
• Work effectively with internal departments (Marketing, Customer Care, lab personnel, Accounting) to ensure a high standard of customer service is being provided to every customer
• Other duties may be assigned

Requirements

• Post Secondary Degree, College Diploma or relevant experience
• 3-5 years of related sales experience
• Demonstrated sales track record, new sales track record & quota attainment
• Computer Skills
• Using i-pad, i-phone & laptop (Excel, PowerPoint, Salesforce, Outlook)
• Ability to effectively utilize our CRM system to maintain and develop assigned territory
• Demonstrated effectiveness in new business development and lead qualification
• Optical industry exposure and dispensing license is an asset
• Self motivated with a strong passion to for success
• Ability to work with minimal supervision
• Ability to prioritize, plan and organize schedule
• Ability to travel extensively (car) within your assigned territory with travel overnight and/or on weekends for trade/industry events

Core Competencies

Demonstrates expertise in territory sales planning and execution, with a strong focus on customer relationship management and sales performance. Proficient in utilizing CRM systems and delivering product training to enhance customer engagement and satisfaction.

Highest-signal resume keywords

• Territory Sales Planning
• Customer Relationship Management
• New Business Development
• Salesforce Proficiency
• Optical Industry Exposure

ATS Optimization Keywords

Hard Skills

• Sales Experience
• Quota Attainment
• Account Metrics Analysis
• Product Training
• Lead Qualification

Soft Skills

• Self-Motivated
• Strong Communication
• Organizational Skills
• Problem Solving
• Time Management

Certifications & Qualifications

• Dispensing License

Industry Keywords

• Optical Industry
• Sales Targets
• Market Trends
• Customer Service
• Trade Events

Tools & Technologies

• Salesforce
• Excel
• PowerPoint
• Outlook
• IPad
• IPhone