Temporary Parts Technician

Rentco-Equipment-Ltd.; Grande Prairie; On-site; CAD 46,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Promotion from within

Employee referral bonus

Fantastic team to work with

Monthly cake days

Job summary

Rentco Equipment Ltd. in Grande Prairie is seeking a temporary, full-time Parts Technician to support our head office until the end of February 2027. You will handle parts inquiries, process purchases, stock levels, and assist service technicians with parts orders.

The role requires Journeyman/Journeyperson status (preferred) or 2nd-3rd Year Apprenticeship, solid computer skills, attention to detail, and strong communication. Duties may include Saturday front-counter coverage.

Qualifications

• Intermediate computer skills with Microsoft Office and Windows.
• Excellent attention to detail, organization, problem-solving, and time management.
• Excellent written and verbal communication skills.
• Ability to build and maintain lasting customer relationships.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service in-person, over the phone, via email, or Kenect for parts inquiries.
• Process customer parts purchases using POR and Rentco procedures.
• Supply service technicians with parts ordered through requisition forms.
• Verify received shipments against shipping documents.
• Report stock levels to Service/Branch Manager and follow up on shortages.
• Maintain parts knowledge through dealer-specific training (Bobcat, Husqvarna, Stihl, Honda, etc.).
• Keep parts department stocked and orderly with min and max levels.
• Act as Counter Sales Representative, including Saturday rotation.

Skills

Computer skills

Attention to detail

Time management

Verbal & written communication

Customer relationship

Lifting up to 50 lbs

Education

Journeyman/Journeyperson Parts Technician

2nd-3rd Year Apprentice

Job description

Rentco Equipment Ltd. is a locally owned company with over 60 years of experience serving the Peace Country. Known for our reliable equipment and exceptional service, we support oilfield, construction, and homeowner clients across the region. Our reputation was built on having long-term staff who provide excellent customer service, having a well-stocked inventory of parts, sales, and rental equipment, and by hiring those who are friendly, knowledgeable, honest, and who enjoy working as part of a team.

We are hiring a temporary, full-time Parts Technician to work at our Grande Prairie Head Office until the end of February 2027.

As the Parts Technician, you are responsible for:

• Providing excellent customers service in-person, over the phone, via e-mail, or through Kenect by assisting them with their parts inquiries
• Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures
• Supplying service technicians with parts ordered through parts requisition forms
• Verifying received shipments by checking order against shipping documents
• Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager
• Maintaining a high level of product and service knowledge through dealer specific training, such as, but not limited to Bobcat, Husqvarna, Stihl, Honda, etc.
• Keeping parts department stocked and orderly by maintaining min and max levels
• Acting as a Counter Sales Representative when required including working on the front counter on a Saturday rotation

You have the following education, training, and skills:

• Journeyman/Journeyperson Parts Technician (preferred), or 2nd-3rd Year Apprentice
• Intermediate computer skills with proficiency using the Microsoft Office suite and Windows
• Excellent attention to detail, organization, problem-solving, and time management skills
• Excellent written and verbal communication skills
• Ablity to build and maintain lasting relationships with customers
• Ablity to perform basic mathematical calculations
• Ablity to lift up to 50 lbs.

Rentco Equipment offers:

• Competitive wages (This position pays $40.20/hr. for a Journeyperson Parts Technician)
• Promote from within policy
• Employee referral bonus
• Fantastic team to work with
• Monthly cake days to celebrate birthdays and work anniversaries