Temporary Member Banking Advisor | Customer Experience

Northern Credit Union 2; Wawa; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Exclusive staff rates on a variety of…

Professional development

Do Some Good Employee VolunteerProgram

Employee Win/Win Program

Job summary

Northern Credit Union in Wawa, ON is seeking a temporary, full-time Member Representative to join our branch team. You will help members with inquiries, assess needs, and guide them through a range of banking products and services while ensuring accurate transaction processing.

The ideal candidate has a high school diploma, at least one year of sales experience, strong communication skills, and familiarity with Microsoft Word, Excel, and Outlook.

Qualifications

• High school diploma and banking/customer service experience.
• Minimum one year of proven sales experience.
• Commitment to continuous learning and owning their own growth.
• Knowledge of basic Credit Union products, services and systems.
• Moderate knowledge of Microsoft Word, Excel, Outlook and the use of modern office equipment.
• Ability to process transactions, handle cash and balance in an accurate and timely manner.
• Ability to communicate effectively with members and co-workers in a courteous, friendly, professional and efficient manner.
• Ability to efficiently organize work and time to meet daily deadlines.

Responsibilities

• Address member inquiries and analyze individual needs.
• Guide members in utilizing a diverse range of products and services tailored to meet their specific requirements.
• Provide assistance in navigating offerings and ensure accurate processing of financial transactions through the banking system.
• Collaborate with branch team and internal partners.

Skills

Communication

Cash handling

Office software

Sales experience

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Northern Credit Union in Wawa, ON is seeking a temporary, full-time Member Representative to join our branch team. You will help members with inquiries, assess needs, and guide them through a range of banking products and services while ensuring accurate transaction processing.

The ideal candidate has a high school diploma, at least one year of sales experience, strong communication skills, and familiarity with Microsoft Word, Excel, and Outlook.