Telehealth Nurse (Spontaneous applications)

Sanavie; Montreal (administrative region); On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Wellness expense account

Medical and dental insurance

Group RRSP with employer contribution

3 weeks vacation

Birthday day off

Job summary

Sanavie is seeking a Telehealth Nurse to deliver patient-centered virtual care from Montréal, QC. You will combine clinical expertise with remote care to ensure timely, accurate support and guide patients through treatment decisions.

Responsibilities include assessing symptoms by phone, advising on treatments, and coordinating follow-ups, while maintaining compliant medical records. Strong English/French communication and EMR proficiency are essential.

Qualifications

• Nursing diploma or degree and active license as RN or LPN.
• 2+ years of clinical experience; telehealth/outpatient preferred.
• Strong clinical decision-making and patient assessment skills.
• Excellent communication and interpersonal skills for remote care.
• Proficiency with telehealth platforms and EMR systems.
• Bilingual in French and English (oral and written).

Responsibilities

• Conduct patient symptom assessments by phone.
• Provide care advice, treatments, and escalate complex cases to physicians.
• Schedule appointments and coordinate follow-ups.
• Promote preventive care and educate patients to prevent escalation.
• Maintain accurate medical records per laws and company standards.
• Respond to patient questions about treatments and ongoing care.
• Stay informed on medical knowledge to support virtual diagnoses.

Skills

Nursing

Clinical assessment

Telehealth communication

Remote patient care

Education

Nursing diploma or degree

Tools

Telehealth platforms

Electronic medical records

Job description

Telehealth Nurse (Spontaneous applications)

Permanent Full-Time Montréal, QC, CA

9 days ago Requisition ID: 1019

Sanavie is one of the largest pharmacies in Quebec and one of the keys to our success is to anticipate business needs by optimizing work and eliminating redundancies and those of our employees to facilitate their work at every opportunity! In this context, technology is at the heart of all our activities.

Having already expanded our commitment to digital care and patient accessibility, Sanavie is looking for a Telehealth Nurse to help build a more connected and patient-centered healthcare experience. In this role, you’ll combine clinical expertise with virtual care delivery, ensuring that patients receive timely, accurate, and compassionate support. The Telehealth Nurse will play a key role in enhancing access to healthcare, guiding patients through treatment decisions, and supporting both preventive and ongoing care.

Key Responsibilities

• Conduct assessments of patient symptoms over the phone.
• Provide advice, implement treatments, and **escalate** complex cases to physicians or nurse practitioners when necessary.
• Schedule patient appointments and coordinate follow-ups as required.
• Encourage preventive care and educate patients to avoid escalation of minor issues.
• Maintain accurate and up-to-date medical records in accordance with legal and company standards.
• Respond to patient questions about treatments, medications, and ongoing care.
• Stay current with medical knowledge to provide accurate virtual diagnoses and recommendations.

Qualifications

• Nursing diploma or degree; active license as a Registered Nurse or Licensed Practical Nurse.
• 2+ years of clinical experience, with preference for prior telehealth, triage, or outpatient experience.
• Strong knowledge of patient assessment and clinical decision-making.
• Excellent communication and interpersonal skills, with ability to provide empathetic care remotely.
• Proficiency with telehealth platforms, electronic medical records, and digital tools.
• Strong organizational skills and attention to detail.
• Ability to work in both French and English (oral and written).

Why Join Us?

• Competitive salary offers.
• Predictable daytime schedule – no evenings or weekends.
• Wellness expense account after one year.
• $1,000 annually for training and professional development.
• Medical and dental insurance after 3 months.
• Group RRSP with employer contribution.
• 3 weeks vacation, 2 personal days, 5 sick days (paid if unused).
• Paid day off for your birthday.
• A culture focused on collaboration, continuous improvement, and challenging the status quo.

What Awaits You :

• A growth-oriented team, always open to new ideas and smarter ways of working.
• A dynamic environment where we move forward together, support each other, and share plenty of laughs. Bonus: we’re true foodies!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Day shift, from Monday through Friday.

8 hours per day, 40 hours per week.