Technology Strategy Transformation - Retail Manager

EY; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and prescription coverage

Mental health benefits

Generous time off

Career development opportunities

Job summary

EY is looking for a Manager to join their Technology Strategy Transformation team in Toronto, focusing on technology consulting within the retail sector. The role involves engaging with clients to understand technology needs, advising on technology strategies, and leading transformation projects.

Candidates should possess a strong technological acumen and experience with ERP systems, along with excellent communication and stakeholder management skills. EY offers a comprehensive benefits package and a commitment to diversity and inclusion.

Qualifications

• Experience working across a range of platforms and solutions.
• Drive transformation initiatives in retail organizations.
• Ability to speak intelligently about retail sector challenges.

Responsibilities

• Engage with retail organizations to understand their technology needs.
• Advise on technology strategies for different retail segments.
• Lead enterprise technology transformation projects.

Skills

Strong technology acumen

Experience engaging with clients

Deep understanding of the retail industry

Proven ability to design and implement enterprise systems

Excellent communication skills

Tools

ERP Systems

OMS

POS

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Join EY’s Technology Consulting practice as a Manager in our Technology Strategy Transformation team, focused on the retail sector. You’ll help leading retailers navigate technology transformation, drive innovation, and deliver value across diverse retail environments.

Your key responsibilities

• Engage directly with retail organizations to understand their technology needs and challenges.
• Advise on technology strategies that address the unique differences between various retail segments, such as grocery and fashion.
• Support business case development and deployment planning for transformation initiatives.
• Collaborate with cross-functional teams to deliver solutions spanning multiple technologies.
• Lead enterprise technology transformation projects, guiding clients through the selection and implementation process.
• Contribute to project launches and ongoing client engagements.

Skills and attributes for success

• Strong technology acumen, with experience working across a range of platforms and solutions.
• Experience engaging with clients and driving transformation initiatives.
• Deep understanding of the retail industry, with the ability to speak intelligently about sector-specific challenges and opportunities.
• Proven ability to design and implement enterprise systems (ERP, OMS, POS) across full project lifecycle—from requirements through deployment and stabilization in retail organizations.
• Excellent communication and stakeholder management skills.

Ideally, you’ll also

• Have previous consulting experience (preferred, but not required).
• Bring industry experience from leading retail organizations.
• Be bilingual in English/French (preferred, but not required).

What we look for

• Technologists who are passionate about retail and eager to work across technologies, specifically ERP systems.
• Individuals who thrive in dynamic, client-facing environments and are motivated to shape the future of retail.
• Candidates with a collaborative mindset and a drive to deliver exceptional results.

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

Diversity and Inclusion at EY / Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.