Technology Strategy Transformation - Retail Manager

EY; Ottawa; On-site; CAD 104,500 - 154,500; Full time

Benefits offered by this job

Comprehensive medical and dental coverage

Mental health benefits

Employee Assistance Program

Generous time off

Professional development opportunities

Job summary

EY is looking for a Manager in our Technology Strategy Transformation team focused on the retail sector. You will help leading retailers navigate technology transformation, drive innovation, and deliver value across diverse environments.

This role requires strong experience in technology, client engagement, and a deep understanding of the retail industry. The position also offers a comprehensive benefits package, including medical, dental, generous time off, and professional development opportunities.

Qualifications

• Experience in technology transformation initiatives.
• Ability to manage and guide clients through system implementations.
• Consulting experience preferred but not mandatory.

Responsibilities

• Engage with retail organizations to understand technology needs.
• Advise on technology strategies for various retail segments.
• Lead enterprise technology transformation projects.

Skills

Strong technology acumen

Experience engaging with clients

Deep understanding of retail industry

Design and implement enterprise systems

Excellent communication skills

Tools

ERP systems

OMS

POS

Job description

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

Join EY’s Technology Consulting practice as a Manager in our Technology Strategy Transformation team, focused on the retail sector. You’ll help leading retailers navigate technology transformation, drive innovation, and deliver value across diverse retail environments.

Your Key Responsibilities

• Engage directly with retail organizations to understand their technology needs and challenges.
• Advise on technology strategies that address the unique differences between various retail segments, such as grocery and fashion.
• Support business case development and deployment planning for transformation initiatives.
• Collaborate with cross‑functional teams to deliver solutions spanning multiple technologies.
• Lead enterprise technology transformation projects, guiding clients through the selection and implementation process.
• Contribute to project launches and ongoing client engagements.

Skills And Attributes For Success

• Strong technology acumen, with experience working across a range of platforms and solutions.
• Experience engaging with clients and driving transformation initiatives.
• Deep understanding of the retail industry, with the ability to speak intelligently about sector‑specific challenges and opportunities.
• Proven ability to design and implement enterprise systems (ERP, OMS, POS) across the full project lifecycle—from requirements through deployment and stabilization in retail organizations.
• Excellent communication and stakeholder management skills.

Ideally, you’ll also

• Have previous consulting experience (preferred, but not required).
• Bring industry experience from leading retail organizations.
• Be bilingual in English/French (preferred, but not required).

What We Look For

• Technologists who are passionate about retail and eager to work across technologies, specifically ERP systems.
• Individuals who thrive in dynamic, client‑facing environments and are motivated to shape the future of retail.
• Candidates with a collaborative mindset and a drive to deliver exceptional results.

What We Offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, mental health benefits, a robust Employee Assistance Program, and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm‑wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Salary

• Toronto : $110,000 to $160,000
• Ottawa : $104,500 to $154,500

Are you ready to shape your future with confidence? Apply today.