Technology Performance Supervisor — Digital Transformation Leader

RSM Canada Operations ULC; Toronto; On-site; CAD 98,000 - 180,000; Full time

Job summary

RSM Canada Operations ULC in Toronto, Ontario, seeks a Technology Performance Supervisor to advise clients on digital transformation journeys, optimize IT capabilities, and lead project teams across North America.

This role requires 4+ years in process intelligence or digital transformation, knowledge of enterprise platforms, and strong communication; travel up to 50%. A Bachelor's degree is required, and the firm offers a competitive compensation range and benefits.

Qualifications

• 4+ years’ experience in process intelligence, digital transformation and/or software management, preferably working in a platform-agnostic environment.
• Knowledge of ERP, CRM, CPM and other enterprise platforms.
• Previous consulting experience advising on digital adoption automation and efficiencies.
• Experience with implementing technologies and migrating clients to SaaS/cloud environments.
• Knowledge of enterprise architecture concepts across all domains.
• Basic understanding of IT application lifecycle and IT controls.

Responsibilities

• Advise clients on digital transformation journeys including digital strategy development, roadmaps and emerging technologies.
• Advise CIOs on optimizing IT departments and IT capabilities.
• Lead and develop your team.
• Act as a project manager and liaison between stakeholders and users.
• Perform technology assessments and document findings.
• Develop and implement solutions to improve business processes.
• Prioritize initiatives based on business needs and requirements.
• Provide leadership, training and coaching to junior staff.
• Gather information from meetings and produce reports.

Skills

Digital transformation

Client advisory

Project management

Team leadership

Communication skills

Analytical thinking

Education

Bachelor’s degree

Tools

Microsoft Project

Visio

PowerPoint

Word

Microsoft SQL/Access

Job description

RSM Canada Operations ULC in Toronto, Ontario, seeks a Technology Performance Supervisor to advise clients on digital transformation journeys, optimize IT capabilities, and lead project teams across North America.

This role requires 4+ years in process intelligence or digital transformation, knowledge of enterprise platforms, and strong communication; travel up to 50%. A Bachelor's degree is required, and the firm offers a competitive compensation range and benefits.