Technology Operations & Program Manager

Wave; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading company in financial technology, Wave is seeking a strategic program manager to enhance project execution and operational performance. This role involves collaborating with the CTO and managing important technology initiatives. Candidates should have over 5 years of experience in project management coupled with a relevant degree, preferably with a master's. Wave values diversity and offers an inclusive work environment.

Qualifications

• 5+ years experience in strategic program/project management within a technology department.
• Proven experience in a technology role in a startup or high-growth environment.
• Strong project management skills with Agile methodologies.

Responsibilities

• Oversee and manage key projects and initiatives for strategic goals.
• Facilitate collaboration across teams to drive efficiency.
• Collect and analyze data related to technology performance and initiatives.

Skills

Project Management

Data Analysis

Communication

Agile Methodologies

Operational Efficiency

Education

Bachelor’s degree in Computer Science

Business Administration or related field (Master’s preferred)

Tools

Financial Management Tools

Cloud Platforms

Job description

At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.

This role will act as a strategic partner to the CTO and the technology organization, ensuring the technology organization operates effectively. This role involves managing key projects, facilitating communication, and optimizing Wave’s use of technology tools.

Here’s How You Make an Impact:

• Program Management:
• Oversee and manage key projects and initiatives to ensure timely delivery and achievement of strategic goals.
• Facilitate collaboration across teams to drive efficiency, resolve issues, and manage dependenciesAssist in prioritizing initiatives and aligning resources to meet organizational goals.
• Streamline operations and optimize processes within the CTO's office and across technology departmentsPartner with CTO, technology leadership team, procurement, and finance to drive tool optimization, including building department level roadmaps.
• Communication & Liaison:
• Facilitate clear communication of technology initiatives and updates across Wave; drive accountability in partnership with the technology leadership team for timely and quality deliverables,
• Build and lead an operating rhythm for the technology organization, aligning to the overall cadence of the business (i.e. QBRs, operational reviews),
• Operational Efficiency & Process Improvement:
• Identify opportunities for improving processes within the technology team
• Help streamline operations and enhance team productivity
• Data Analysis & Reporting:
• Collect and analyze data related to technology performance (OKRs) and initiatives.
• Analyze data to provide insights and recommendations for improving financial (budget) performance.

You Thrive Here By Possessing the Following:

• 5+ years experience in strategic program / project management within a technology department
• Bachelor’s degree in Computer Science, Business Administration, or related field (Master’s preferred)
• Proven experience in a technology role, preferably in a startup or high-growth/high-tech environment
• Strong project management skills and experience with Agile methodologies
• High degree of proficiency in software development, cloud platforms and financial management tools

At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!

Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing [e-mail]. We will work with you to meet your needs.