Technology - Director / Senior Director, SAP Program Manager

United States of Aritzia; Vancouver; On-site; CAD 150,000 - 210,000; Full time

Job summary

Aritzia, a leader in Everyday Luxury, is seeking a Director/Sr. Director of SAP Program Management to drive the end-to-end SAP S/4HANA transformation, including Source-to-Pay and Order Management. You will define strategy, align cross-functional teams, and manage partners to deliver on scope, timelines, and business outcomes.

You will lead a multi-year, $50M+ technology program, shaping the roadmap and ensuring integration with enterprise AI initiatives, Joule, and BTP, across North America.

Qualifications

• 10+ years of experience in program management for large-scale ERP projects.
• Proven track record leading SAP S/4HANA transformations and integration with S2P/Order Management.
• Strong executive communication and stakeholder management skills.

Responsibilities

• Lead end-to-end delivery of SAP S/4 transformation programs, including Source-to-Pay and Order Management.
• Shape the program strategy, roadmap, governance, and delivery approach.
• Build and lead a high-performing program team with clear roles and governance.
• Manage system integrators and external delivery partners for timely, quality outcomes.
• Oversee program investment, forecasts, resources, and benefits realization.

Skills

SAP S/4HANA

Program management

ERP implementation

Leadership

Stakeholder mgmt

Education

Bachelor's degree in a relevant field

Tools

SAP Joule

SAP BTP

Data migration tools

Job description

THE BUSINESS

We are Everyday Luxury™.
It's what we do and how we do it - together.
It's working alongside world-class talent in pursuit of world-class results.
It's maximizing your potential in a high-performance culture.
It's knowing that wherever you are, you belong.
It's elevating your world - and the world of those who love and will love Aritzia.
It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America - including Toronto, New York, Los Angeles and Seattle - our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best - with us.

THE TEAM

The mission of the Technology Division is to enable Everyday Luxury, supercharged by technology, data, analytics, and AI.

THE OPPORTUNITY

Aritzia is growing and our Technology team is growing with it. This is a unique opportunity to lead the end-to-end delivery of Aritzia's SAP S/4 transformation program and related initiatives, including Source-to-Pay and Order Management. Drawing on experience successfully delivering multiple large-scale SAP programs, you will provide trusted guidance on how to structure, sequence, govern, and execute the program through its entire lifecycle. You will establish the integrated program plan, lead the program team, manage system integrators and delivery partners, and align teams across the organization to deliver exceptional quality against agreed scope, timelines, investment, and business outcomes. You will also ensure the program is designed to capitalize on emerging capabilities across the SAP ecosystem, including AI, automation, and SAP-native capabilities such as Joule and SAP BTP, in alignment with Aritzia's enterprise AI direction. With your valuable contribution to the business in this role, the opportunities are endless - from a rewarding career in Technology to continued growth with Aritzia.

THE ROLE

As the Director/ Sr. Director, SAP Program Management, you will:

• Lead the end-to-end delivery of Aritzia's SAP S/4 transformation, including related initiatives across Source-to-Pay and Order Management, from program mobilization through go-live, stabilization, and transition to day-to-day.
• Shape the program strategy and integrated roadmap, bringing proven SAP implementation experience to guide scope, sequencing, governance, delivery approach, and key decisions throughout the transformation.
• Bring together business and technology teams around one integrated program plan, aligning business processes, technology, data, integrations, resources, and implementation activities to deliver against agreed scope, timelines, investment, and business outcomes.
• Build and lead a high-performing program organization, establishing clear roles, decision rights, governance forums, resourcing, and ways of working across internal teams and external partners.
• Anticipate risks and actively manage critical paths, dependencies, constraints, and trade-offs, providing leaders with clear recommendations and recovery actions to keep the transformation on track.
• Lead system integrators and delivery partners, setting clear expectations and holding partners accountable for delivery quality, performance, knowledge transfer, issue resolution, and long-term outcomes for Aritzia.
• Oversee program investment, forecasts, resources, progress, and benefits realization, providing senior leaders with a transparent view of program health and enabling timely, informed decision-making.
• Identify opportunities to improve business processes and ways of working through SAP, including the thoughtful application of AI, automation, SAP Joule, and SAP BTP in alignment with Aritzia's enterprise direction.

THE QUALIFICATIONS

The Director / Sr. Director, SAP Program Management has:

• Proven and best-in-class skills, applicable certifications, education and/or experience 10+ years of experience in program management, with a proven track record of leading at least two full-cycle, large-scale ERP implementations, with experience spanning solution design, testing, data migration, cutover, go-live and stabilization (SAP S/4HANA highly preferred)
• Deep expertise in managing complex, multi-year technology delivery programs with budgets exceeding $50M
• Demonstrates experience evaluating and incorporating emerging SAP capabilities, including AI and automation, into large-scale SAP programs to deliver measurable business value
• Extensive experience in selecting, governing, and leading system integrators and a complex ecosystem of external partners
• Strong business acumen and process knowledge in retail, particularly in Finance, Supply Chain (Order-to-Cash, Source-to-Pay), and Merchandising functions
• Exceptional executive communication and stakeholder management skills

A commitment to learn, apply, champion and enrich Aritzia's Values and Business and People Leadership principles

The skills to collaborate