Technology Coach

University-of-Albert; Edmonton; On-site; CAD 21,000 - 30,000; Part time

Job summary

University of Alberta is seeking a part-time Technology Coach for its TechinEd program at North Campus Edmonton. The role supports students, staff and instructors with educational technology and learning activities.

The position starts October 19 and requires availability for daytime shifts (9:00 am–3:00 pm), with occasional afternoon/evening work. Must be an actively enrolled University of Alberta student, Education students preferred.

Qualifications

• Must demonstrate excellent customer service skills.
• Office experience is a plus.
• Demonstrate flexibility and organizational skills.
• Strong communication abilities and problem solving.
• Ability to prioritize tasks effectively.

Responsibilities

• Report to the Learning Consultant.
• Work with Faculty of Education staff, students and instructors.
• Provide learning support and technology assistance to guests.
• Contribute to a positive learning environment in TechinEd.

Skills

Customer service

Communication skills

Organization

Problem solving

Prioritization

Education

Enrolled student at University of Alberta

Education students preferred

Job description

This competition is restricted to currently enrolled students of the University of Alberta.

This position has an end date ofMarch 31, 2027.

Location - This role is in-person at North Campus Edmonton.

We’re looking for someone who loves teaching, learning new technology skills, and helping others learn. On-job training for all technology will be provided.

Reporting to the Learning Consultant, the Technology Coach works closely with Faculty of Education staff, students, and instructors. The P/T position allows the successful applicant to demonstrate their knowledge and passion for educational technology. The Technology Coach will cultivate positive experiences for all guests as they learn and get support.

The ideal candidate will have exceptional customer service skills and office experience is a plus. They will need to demonstrate flexibility, organizational skills, problem-solving, communication skills, and the ability to prioritize.

TechinEd provides an ideal learning environment for students, staff, instructors, and faculty in the Faculty of Education to develop their critical digital literacies in the areas of teaching, learning, research and administration. We believe in discovery learning and, thanks to the variety of technology tools and services available, TechinEd provides an excellent environment for this to happen. For more information, visit http://techined.ualberta.ca/elc.

This position starts October 19, and the candidate MUST be available for at least three hour shifts during the day (9:00 am - 3:00 pm), with the possibility of rare afternoon/evening work, for a minimum of 3 hr/week to a maximum of 37.5 hr/week. Most tech coaches will work 3-8 hours per week.

Preference will be given to strong candidates with availability from 9:00 am - 3:00 pm for at least two three-hour shifts Monday - Friday.

Applicants MUST attach their availability for the Fall and Winter semesters.

Applicants MUST be current students enrolled at the University of Alberta, and undergraduate Education students are strongly preferred.

Education students MUST NOT be enrolled for their AFX during the Fall or Winter school semesters.